5021-0XX

 

 

 

Message

Description

Action

 

 

 

Tray <x> Empty

Input tray is empty.

Load media of size and type

 

 

requested in second line of

 

 

display in specified tray. Printer

 

 

automatically clears message

 

 

and continues printing job. If

 

 

problem persists, go to “Tray

 

 

empty service check” on

 

 

page 2-95.

 

 

 

Tray <x> missing

Specified tray is

Ensure tray is fully inserted in

 

either missing or

printer. If problem persists, go

 

not fully inserted.

to “Paper size sensing

 

 

service check” on page 2-87.

 

 

 

30 <color> Toner

Specified cartridge

Insert cartridge and close front

Cart Missing

(Cyan, Magenta,

cover to clear message. If

 

Yellow, or Black) is

message persists, go to

 

not installed in the

“Missing toner cartridge

 

printer.

service check” on page 2-81.

 

 

 

32 Unsupported

Unsupported print

Remove print cartridge and

Print Cartridge

cartridge has been

insert a supported print

 

installed in printer.

cartridge. If problem persists,

 

 

go to “Missing toner

 

 

cartridge service check” on

 

 

page 2-81.

 

 

 

34 Incorrect Media

Printer has detected

Remove paper tray. Ensure

 

a mismatch in

media selected for print job is

 

requested media

in tray. If problem persists, go

 

type and type

to “Incorrect media service

 

loaded.

check” on page 2-78.

 

 

 

34 Short Paper

Printer has

Press Go to clear message.

 

determined that

Ensure paper size setting in

 

length of paper in

paper menu is correct for

 

source specified on

paper size. If problem persists,

 

second line of

go to “Paper size sensing

 

display is too short

service check” on page 2-87.

 

to print formatted

 

 

data.

 

 

 

 

Diagnostic information 2-13

Page 91
Image 91
Lexmark 5021-0XX manual Empty service check on, To Paper size sensing, Missing toner cartridge, Go to Missing toner