Whirlpool FES310Y manual If You Need Assistance OrService, Before calling for assistance

If You Need Assistance

OrService

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM					POSSIBLE					CAUSE
Nothing			will	The power		cord		is not plugged into
operate				a live circuit		with		proper voltage.
				A household fuse has blown or a
				circuit breaker			has		tripped.
The	oven		will	You have not turned						the Oven
not	operate			Selector	to	BAKE			or BROIL.
				You have set a delayed start time.
				You have not turned the Oven
				Temperature Control Knob to a
				temperature		setting.
				You have not set the automatic
				MEALTIMER			clock			correctly.
The	surface			A household		fuse			has blown or a
units	will		not	circuit breaker			has		tripped.
operate				You have not plugged in surface
				units all the		way.
				You are not setting the control
				knobs correctly.
Control		knob(s)		You are	not pushing					in before
will	not	turn		turning.

The Self-You have not set the Oven

Cleaning cycle Selector and Oven Temperature

will not operate Control Knob to CLEAN.

The range clock does not show the correct time of day.

The Lock Lever is not in the Clean position - all the way to the right.

A delayed start time has been programmed.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to the desired setting.

Wait for the start time to be reached.

Turn the Oven Temperature Control Knob to a temperature setting.

Set the MEALTIMER clock correctly. (See “Using the automatic MEALTIMER”+’ cloclc on page 15.)

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 23.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Set the Oven Selector and Oven Tempera- ture Control Knob to CLEAN.

Reset clock to show the correct time of day. (See page I I .)

Move Lock Lever all the way to the right.

Wait for the start time to be reached.

26