Lexmark 5021-0XX manual Download emulations on

5021-0XX

Error code	Action
961	Indicates RAM in slot 1 is bad. Replace memory in
Memory error	slot 1. If error persists, replace RIP board. Go to “RIP
	board removal” on page 4-45.
962	Indicates RAM in slot 2 is bad. Replace memory in
Memory error	slot 2. If error persists, replace RIP board. Go to “RIP
	board removal” on page 4-45.
964	Indicates a failure within a download emulation that is
Emulation error	programmed into the firmware card. To troubleshoot,
	perform the following:
	1. Disable download emulation. Go to “Disabling
	download emulations” on page 3-1.
	2. Reprogram download emulation into the firmware
	card.
	3. If 964 error is still present, replace firmware card
	and download emulation again.
975	Indicates a problem with the network port.
Unrecognizable	• Network printer
network port	Replace RIP board. Go to “RIP board removal” on
	page 4-45.
	• Standard printer with INA
	Replace INA. If error persists, replace RIP board. Go
	to “RIP board removal” on page 4-45.
976	Indicates a problem with network port.
Unrecognizable	Network printer
software error in	Replace RIP board. Go to “RIP board removal” on
network port
	page 4-45.
	• Standard printer with INA
	Replace INA. If error persists, replace RIP board. Go
	to “RIP board removal” on page 4-45.
978	Indicates a problem with the network port.
Bad checksum while	• Network printer
programming	Replace RIP board. Go to “RIP board removal” on
network port	page 4-45.
	• Standard printer with INA
	Replace INA. If error persists, replace RIP board. Go
	to “RIP board removal” on page 4-45.

2-6Service Manual