Lexmark 5021-0XX manual See Duplex unit assembly, Problem, see Paper feed service, Checks on

5021-0XX

Message	To locate the	Action
	jam…
230 Paper Jam	Open duplex	Indicates media is jammed between
Open Duplex	door	duplex redrive and duplex door.
Door		• Open duplex door to access jam.
		• Clear all paper from paper path.
		• If error persists, replace duplex unit.
		See “Duplex unit assembly
		removal” on page 4-13.
231 Paper Jam	Open duplex	Indicates media is jammed behind
Open Duplex	door	duplex redrive.
Door		• Open duplex door to access jam.
		• Clear all paper from paper path.
		• If error persists, replace duplex unit.
		See “Duplex unit assembly
		removal” on page 4-13.
241 Paper Jam	Remove tray	Indicates media is jammed in or around
Check Tray 1	1 to access	paper tray 1.
	jam	• If tray is difficult to remove, remove
		tray above or below to remove
		jammed pages.
		• Ensure no paper is jammed at
		pickup roll.
		If clearing paper doesn’t resolve
		problem, see “Paper feed service
		checks” on page 2-99.
242 Paper Jam	Open the	Indicates media is jammed in or around
Check Tray 2	paper tray	paper tray 2.
		• If tray is difficult to remove, remove
		tray above or below to remove
		jammed pages.
		• Ensure no paper is jammed at
		pickup roll.
		If clearing paper doesn’t resolve
		problem, replace secondary paper feed
		assembly. See “Secondary paper
		feed assembly removal” on
		page 4-16.

2-24Service Manual