5021-0XX

 

 

 

Symptom tables

 

 

Printer symptom table

 

 

 

 

 

Symptom

Action

 

 

 

 

Operator panel buttons do not

See “Operator panel service

 

work

check” on page 2-84.

 

 

 

 

Operator panel display is blank,

See “Operator panel service

 

printer beeps 5 times

check” on page 2-84.

 

 

 

 

Operator panel continuously

See “Operator panel service

 

displays all diamonds and beeps

check” on page 2-84.

 

5 times

 

 

 

 

 

Operator panel display is blank,

Replace operator panel assembly.

 

but printer does not beep

 

 

 

 

 

Paper feed problems

See “Paper feed service checks”

 

 

on page 2-99.

 

 

 

 

Close door displayed when all

See “Operator messages” on

 

doors are closed

page 2-9and follow the action

 

 

suggested.

 

 

 

 

Printer does not reset or change

See “Operator messages” on

 

user settings

page 2-9and follow the action

 

 

suggested.

 

 

 

 

Paper jam messages do not reset

See “Operator messages” on

 

after removing paper

page 2-9and follow the action

 

 

suggested.

 

 

 

 

Toner cartridge does not turn or

See “Toner feed service check”

 

does not put toner on the

on page 2-91.

 

photodeveloper cartridge.

 

 

 

 

 

Developer motor makes noise or

See “910—Developer motor

 

continuously runs

service check” on page 2-45.

 

 

 

 

Main motor makes noise or

See “911—Main motor service

 

continuously runs

check” on page 2-48.

 

 

 

 

Transfer belt unit makes noise

See “990—Transfer belt unit

 

when rotated or does not rotate at

service check” on page 2-65.

 

all

 

 

 

 

 

Diagnostic information 2-25

Page 103
Image 103
Lexmark 5021-0XX manual Symptom tables, Printer symptom table