14
The following must be confirmed before calling for service:
Problem
The dryer does not
start
Possible Cause
● Is the power supply plugged in and switched on.
● Plug another appliance into the wall socket to
test if there is power.
● Check if a drying program has been set;
● the Start/Pause button has been pressed;
● The water collection box is full;
The drying result is not
good and the drying
time is too long.
●Is the drying program setting correct;
●Has the filter screen been cleaned ;
●Is the condenser blocked;
● Does the amount of the loaded laundry
exceed the rated load;
● Has the loaded laundry been spun dry;
●Is the vent duct blocked;
● Has the surface of the inside of the drum
got a deposit layer forming, if so clean the
drum interior;
The remaining time
display is halted, or the
remaining time displayed
is skipping
The remaining time will be adjusted and corrected
continuously and automatically based on the
following factors:
●Type of laundry;
●Loaded amount;
●The degree of spinning dry of laundry;
●Ambient temperature;
The automatic adjustment is a normal operation.
15
E2
E3
E5
E6
Prompt and Alarm Information
In case of an improper operation or trouble with the machine when it
operates, the code corresponding to the trouble will be displayed on the
screen:
Code Category Cause Solutions
Trouble code
Trouble code
Trouble code
Trouble code
There is no change in
the temperatures of
the laundry in the tub
Contact a professional
serviceman
The laundry not dried Contact a professional
serviceman
The thermal sensor
open-circuited or short
circuited
Contact a professional
serviceman
Drain pump fails Contact a professional
serviceman
Is the door closed tightly;
Trouble Shooting Trouble Shooting