Matters Needing Attention

 

Troubleshooting

3. Do not place heavy, heating source or wet articles

4. Do not hot wash foam rubber or sponge-like

on the top of the washing machine.

materials.

5. Before washing, do up zippers, buttons and clothes

6. Do not open the detergent distribution drawer

straps and put small articles, such as socks, laces

during the wash cycle..

or bras, into a washing bag or a pillow.

 

Steel wires in bras will pop

 

out during washing; never

 

wash bras containing steel

 

wires.

 

7. The door is fitted with a self-lock device and will not

8. After each wash program, turn off the tap to prevent

open until 2~3 minutes after the washing machine

leakage; and unplug the washing machine and

stops. Do not force the door open. Do not open the

wipe clean the lower part of the porthole.

door if water level can reach the porthole.

 

9.Keep the door slightly open when the washing machine is not in use to prevent formation of doors;

do not cover the washing machine with plastic cover so that inside dampness cannot be kept in.



The following circumstances do not constitute problems. Do not contact the maintenance service

until the problem has been confirmed.

Problem

Possible cause

 

 

 

 

 

Poor connection to power supply

The washing machine fails to operate

Power failure

Door is not properly closed (It will show E1)

 

Machine has not been switched on

 

 

 

 

Water tap is not turned on(It will show E4)

Washing machine cannot be filled

Water pressure is less than 0.03Mpa

The inlet hose is kinked

with water

Water supply failure

 

The program dial is not properly set

 

The door is not properly closed

 

The inlet hose filter is blocked

 

 

 

The machine is draining while is

The height of the drainage hose is below 80cm (it

should be within 80-100cm)

being filled

The drainage hose end is in water

 

 

 

 

 

Drainage hose is blocked (It will show E2)

Drainage failure

Drainage hose end is exceed 100cm above the floor

 

level

 

The filter is blocked

 

Strong vibration during spin drying

Not all packing bolts have been removed

Washing machine is located on an uneven surface

 

 

Machine load is over 5kg.

 

 

 

Operation stops before completion

Water or electricity failure

of a wash cycle

Washing machine is in soak cycle

 

 

 

Operation stops for a period of time

Washing machine is in soak cycle

Washing machine gives an error message.

 

 

 

Excessive foam in the drum, which

The detergent is not a low-foaming type or for manual

is spilled to the distribution drawer

wash

 

Excessive use of detergent

 



 

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Haier HVS1200 technical specifications Matters Needing Attention, Problem Possible cause