Matters Needing Attention |
| Troubleshooting |
3. Do not place heavy, heating source or wet articles | 4. Do not hot wash foam rubber or |
on the top of the washing machine. | materials. |
5. Before washing, do up zippers, buttons and clothes | 6. Do not open the detergent distribution drawer |
straps and put small articles, such as socks, laces | during the wash cycle.. |
or bras, into a washing bag or a pillow. |
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Steel wires in bras will pop |
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out during washing; never |
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wash bras containing steel |
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wires. |
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7. The door is fitted with a | 8. After each wash program, turn off the tap to prevent |
open until 2~3 minutes after the washing machine | leakage; and unplug the washing machine and |
stops. Do not force the door open. Do not open the | wipe clean the lower part of the porthole. |
door if water level can reach the porthole. |
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9.Keep the door slightly open when the washing machine is not in use to prevent formation of doors;
do not cover the washing machine with plastic cover so that inside dampness cannot be kept in.
The following circumstances do not constitute problems. Do not contact the maintenance service
until the problem has been confirmed.
Problem | Possible cause |
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| Poor connection to power supply | ||
The washing machine fails to operate | Power failure | ||
Door is not properly closed (It will show E1) | |||
| Machine has not been switched on | ||
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| Water tap is not turned on(It will show E4) | ||
Washing machine cannot be filled | Water pressure is less than 0.03Mpa | ||
The inlet hose is kinked | |||
with water | |||
Water supply failure | |||
| The program dial is not properly set | ||
| The door is not properly closed | ||
| The inlet hose filter is blocked | ||
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The machine is draining while is | The height of the drainage hose is below 80cm (it | ||
should be within | |||
being filled | |||
The drainage hose end is in water | |||
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| Drainage hose is blocked (It will show E2) | ||
Drainage failure | Drainage hose end is exceed 100cm above the floor | ||
| level | ||
| The filter is blocked |
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Strong vibration during spin drying | Not all packing bolts have been removed | ||
Washing machine is located on an uneven surface | |||
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| Machine load is over 5kg. | ||
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Operation stops before completion | Water or electricity failure | ||
of a wash cycle | Washing machine is in soak cycle | ||
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Operation stops for a period of time | Washing machine is in soak cycle | ||
Washing machine gives an error message. | |||
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Excessive foam in the drum, which | The detergent is not a | ||
is spilled to the distribution drawer | wash | ||
| Excessive use of detergent | ||
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