ERROR codes
error | symptom | action to | solution | |
code | take | |||
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Err1 | Cannot lock the door after | Stop running | Service Needed | |
| 20s |
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Err2 | The washer cannot drain | Stop running | Clear the pump. | |
| the water within 4 minutes |
| Service Needed | |
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Err5 | After 8 minutes, the | Stop running | Check plumbing and | |
| selected water level has |
| water hose connections. | |
| not been reached |
| Service Needed | |
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Err7 | The feedback signal does | Stop running | Service Needed | |
| not change in 8 minutes |
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| while the motor is running |
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Err8 | The water is above the | Stop running | Service Needed | |
| warning level |
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Err9 | Dryer sensor circuit | Stop running | Service Needed | |
| problem |
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Err10 | Water level sensor circuit | Stop running | Service Needed | |
| problem |
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Err12 | The water was not | Stop running | Check the drain hose | |
| completely drained during |
| setup. The end of the | |
| the spin cycle |
| drain hose may be | |
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| too high, blocked, or | |
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| submerged in the water | |
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Err13 | The heating or the heating | Stop running | Service Needed | |
| fan motor is abnormal |
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Unb | Unbalanced load | Spin low speed | Evenly distribute clothing | |
|
| and cancel | in the wash basket | |
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| drying |
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h isl Eng
BEFORE YOU CALL FOR SERVICE
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE UNIT YOURSELF.
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