Trouble-shooting Answer to question
(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or
Phenomena | The reason | How to settle |
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The digitron displays E0. | The top lid is opened during reserve | Close the top lid. |
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procedure. |
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The drainage cannot work, or is too slow. | Is the drain hose put down? | Put down the drain hose. Open and close the |
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The digitron displays E1. | Is the drain hose blocked? | top lid once. |
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| Clean the foreign material. Open and close |
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| The top Lid Once. |
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It stops running in midway. The digitron | The top lid is not closed. | Close the top lid. |
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displays E2. |
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The safety switch acts, and the | Are the laundries put slantingly? | Reorder the laundries. Close the top lid. |
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spinning cannot work. The | Is the machine slanting? | The machine will start running after 10 |
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digitron displays E3. |
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| seconds of being placed horizontally. |
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The water filling does not work, or is | Is the water tap opened, or is there water | Open the water tap. Open and close |
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slow. After about 15 minutes later, | supply failure? |
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| the top lid once. |
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the digital displays E4. | Is the water inlet valve blocked? | Clean the water inlet valve then open |
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and close the top lid once. |
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Is the water pressure too low? |
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| Open and close the top lid once. |
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The digitron displays E6. | The water level sensor is bad. | Please contact the |
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The digitron displays E8. | The power voltage is too low. | Pull off the power plug. Wait for the |
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The digitron displays E9. | The power voltage is too high. | voltage resuming normal before usage. |
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| Is there power failure? | Please use it when there's power supply. |
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| Not wash | Is the power plug inserted tightly? | Insert the power plug tightly. |
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The machine does |
| Is the water level reached preset position? | Fill water to the preset position. |
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not act |
| Is the power plug inserted tightly? | Insert the power plug tightly. |
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| Not spin | Is the top lid closed reliably? | Close the top lid. |
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| Are the laundries set flat? | Set the laundries flat. |
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There's abnormal sound | Is the machine slanting? | Adjust the machine to be even |
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Are the laundries put slantingly in spinning? | Reorder the laundries and close the top lid. |
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inside the machine |
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Are there any foreign materials? | Remove the foreign materials. |
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The water tap leaks | Is the screw of the jointer of water | Fasten the screw of the jointer properly. |
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inlet hose loose or awry? |
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Common phenomena |
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Phenomena |
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| Explanation |
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The spinning is intermittent when it starts. |
| Balance the laundries to avoid slanting. |
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The wash procedure pauses. |
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| The cloth sensor is detecting , it will add water after about 48 senconds |
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Select spin program, but it does not work. |
| The program is setting the drain time , certain |
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| period is needed before it starts spinning. |
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There may be some water flowing out of the |
| It is the water remained performance inspection |
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drain hose in the first use of the machine. |
| by the factory. |
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