43-1021.fm Page 30 Tuesday, August 17, 1999 9:14 AM

TROUBLESHOOTING

We do not expect you to have any problems with your telephone, but if you do, the following suggestions might help.

Problem

Suggestion

 

 

 

 

The handset does not work.

Move the handset closer to the base.

 

 

 

Be sure the phone line cord and AC adapt-

 

er are correctly and securely connected.

 

 

 

Be sure the battery pack is connected and

 

charged.

 

 

 

Fully extend and raise the base’s antenna

 

to a vertical position.

 

 

 

Return the handset to the base for 6 sec-

 

onds, then try again.

 

 

Volume drops or you hear unusual

Someone has picked up another phone on

sounds.

the same line. Hang up the other phone.

 

 

Call is noisy.

Do not place the base near appliances or

 

large metal objects.

 

 

 

Keep the handset away from interference

 

sources such as computers, remote con-

 

trol toys, wireless alarm systems, wireless

 

intercoms and room monitors, fluorescent

 

lights, and electrical appliances. If the in-

 

terference is severe, turn off the interfering

 

device.

 

 

 

Press CHANNEL to switch to another chan-

 

nel.

 

 

 

Hang up and redial the number.

 

 

Phone dials more than 7 digits when

Store the local area code (see “Setting the

dialing a local phone number from a

Area Code” on Page 16).

Caller ID record.

 

 

 

The handset’s range decreases.

Fully extend and raise the base’s antenna

 

to a vertical position.

 

 

 

Return the handset to the base to re-

 

charge the battery pack.

 

 

 

Be sure the base’s antenna is not touching

 

a metal surface.

 

 

30

 

Page 30
Image 30
Radio Shack ET-521 owner manual Troubleshooting