Pioneer DVP 420K, DV-420V-K Additional information Troubleshooting, General problems

Appendix

06Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

The player may not operate properly due to static electricity or other external influences. In such cases, normal operation may be restored by unplugging the power cord then plugging it back in.

General problems

Problem	Check	Remedy
Settings you have made have	Was the power cord unplugged	The settings may be cleared if the power
been cleared.	forcibly while the player’s power	cord is unplugged or if there is a power fail‑
	was on?	ure while the player’s power is on. Be sure
		to press STANDBY/ON on the player’s
		front panel or press STANDBY/ON on
		the remote control and wait for the - OFF
		- indicator on the front panel display to turn
		off before unplugging the power cord. Be
		particularly careful when the player’s power
		cord is plugged into the AC outlet of another
		component, since the supply of power to the
		player turns off together with the power sup‑
		ply of the other component. We recommend
		plugging the power cord directly into a wall
		outlet, etc., whenever possible.

Difference in volume between	This is not a problem with the
DVDs and CDs.	player.

The volume may sound different due to differences in how the signals are recorded on the disc.

Player cannot be operated with the remote control.

Are you operating from far away?	Operate from within a distance of 7 m (23
	ft.) from the remote control sensor.
Is the remote control sensor	The remote control signals may not be
exposed to direct sunlight or	received properly if the remote control sen‑
strong artificial light from a fluo‑	sor is exposed to direct sunlight or strong
rescent bulb, etc.?	artificial light from a fluorescent bulb, etc.
Are the batteries dead?	Replace the batteries (page 7).

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