Trouble-shootingAnswers to questions

(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or after-sale service department of our company. Do not repair it by yourself.

Phenomenon

Reason

How to solve

 

 

 

 

 

It rings after starting the reserve

 

The top lid is opened.

Close the top lid.

function. The digitron displays E0.

 

 

 

 

The drainage cannot work, or is too slow.

 

Is the drain hose blocked?

Clean the foreign material. Push

The digitron displays E1 and it rings.

 

the start button again.

 

 

After washing and rinsing, it stops

 

 

 

running during spinning. The

 

The top lid is not closed.

Close the top lid.

digitron displays E2 and it rings.

 

 

 

 

 

 

 

 

The safety switch acts, and the

 

Are the laundries put slantingly?

Reorder the laundries. Close the top lid.

spinning cannot work (after twice

 

 

Set the washing machine horizontally and

 

Is the machine slanting?

automatic imbalance revising). The

 

 

then open and close the top lid once.

digitron displays E3 and it rings.

 

 

 

 

 

 

 

The water inlet does not work, or is

 

Is the water faucet opened, or is

Open the water faucet. Push the

too slow (cannot reach the water

 

there water supply failure?

Start/Pause button again.

level after about 15 minutes). The

 

Clean the water inlet valve then push the

 

Is the water inlet valve blocked?

digitron displays E4 and it rings.

 

Start/Pause button again.

The water temperature is too high.

 

The temperature is higher

After cooling. Press the Star/Pause knob.

The digital tube displays E5, and rings.

 

than 60 C.

 

 

 

 

The cascade current is poor or

 

Is there foreign material blocking

Clear the foreign material.

there's no cascade current.

 

the spray outlet?

 

 

 

 

 

 

 

 

 

 

Is there power failure?

Please use it when there's power supply.

The machine

Not wash

 

Is the power plug inserted tightly?

Insert the power plug tightly.

 

Is the water level reached preset

Fill water to the preset position.

 

 

does not act.

 

 

position?

 

 

 

 

Not spin

 

Is the power plug inserted tightly?

Insert the power plug tightly.

 

 

Is the top lid closed reliably?

Close the top lid.

 

 

 

Are the laundries set flat?

Set the laundries flat.

 

 

 

Is the machine slanting?

Adjust the machine to be even

There's abnormal sound inside

 

Are there any foreign materials?

Remove the foreign materials.

the machine

 

 

Are the laundries put slantingly in

 

 

Reorder the laundries and close the top lid.

 

 

spinning?

 

 

 

 

 

 

 

 

 

 

 

 

The water faucet leaks water

 

Is the screw of the water inlet hose

Fasten the screw of the jointer properly.

 

jointer loose?

 

 

 

Is the screw of the water inlet hose

 

 

 

 

jointer twisted awry?

 

 

 

 

 

 

 

 

 

Is the power plug plugged tightly?

Plug the power plug tightly.

No water inlet.

 

 

Is the water faucet opened?

Open the water faucet.

 

 

Are the POWER ON/OFF and

Push the power ON/OFF button and

 

 

 

 

 

 

START/PAUSE buttons pushed down?

START/PAUSE button.

 

 

 

 

 

Common phenomena

 

 

Phenomena

Explanation

 

 

The spinning is intermittent when it starts.

It is to balance the laundries to avoid slanting.

 

 

The wash procedure pauses.

The cloth sensor is detecting the cloth. It will start

adding water after about 48 seconds.

 

 

 

Push the SPIN button, but it doesn't act.

The program is setting the drain time. A certain

period is needed before it starts spinning.

 

 

 

The pulsator pauses during water filling in washing and rinsing.

It is to avoid splashing during water filling.

There may be some water flowing out of the drain

It is the water remained in the machine during the

hose in the first use of the machine.

ex-factory performance inspection.

 

 

In adding water, the pulsator performs stirring slightly

It is to soak the laundries more completely.

 

 

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Haier HWM70-A user manual Common phenomena, Phenomenon Reason How to solve