Hand Held Products 4800P 4800p 2D Imager Users Guide 13 - 3

4800p 2D Imager User’s Guide 13 - 3
If the imager isn’t reading symbols well, check that the symbols:
• Aren’t smeared, rough, scratched, or exhibiting voids.
• Aren’t coated with frost or water droplets on the surface.
• Are enabled in the imager or in the decoder to which the imager connects.
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press
a key to enter it (the Enter/Return key or the Tab key, for example).
You need to program a suffix. Programming a suffix enables the imager to output
the bar code data plus the key you need (such as “CR”) to enter the data into your
application. Refer to "Prefix/Suffix Overview"on page 4-1 for further information.
Does the imager read the bar code incorrectly?
If the imager reads a bar code, but the data is not displayed correctly on the host
screen:
• The imager may not be programmed for the appropriate terminal interface.
For example, you scan “12345” and the host displays “@es%.”
Reprogram the imager with the correct Plug and Play or Terminal selection
bar code. See Chapter 1 and Chapter 2.
• The imager may not be programmed to output your bar code data properly.
For example, you scan “12345” and the host displays “A12345B.”
Reprogram the imager with the proper symbology selections. See Chapter6.
The imager won’t read your bar code at all.
1. Scan the sample bar codes in the back of this manual. If the imager reads
the sample bar codes, check that your bar code is readable.
Verify that your bar code symbology is enabled (see Chapter 6).
2. If the imager still can’t read the sample bar codes, scan "All Symbologies" on
page6-2.
If you aren’t sure what programming options have been set in the imager, or if
you want the factory default settings restored, scan Standard Product Default
Settings on page 11-4.