Hand Held Products 7200/UG

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Chapter 10 Troubleshooting

and Warranty Information

Dolphin 7200 Terminal

Describes troubleshooting tips, solutions for problems you may encounter with the

Dolphin 7200 terminal or HomeBase and warranty information.

Contents

Main Dolphin 7200 Handheld Computer and HomeBase Users Guide Copyright CopyrightCopyright Copyright Trademarks TrademarksTrademarks Trademarks T TT Table of Contents able of Contentsable of Contents able of Contents Before You Begin................................................................................ 7 Chapter 1 Getting Started ..............................................................14 Chapter 3 Dolphin 7200 RF Handheld Computer................... 36 Chapter 7 Using the Dolphin 7200 HomeBase..............................93 Chapter 6 Dolphin 7200 2D Terminal........................................... 81 Chapter 8 Using the Dolphin 7200 Compact HomeBase........... 109 Page Before You Begin Welcome C Safety Required Safety Labels Figure 2 Safety Labels for Dolphin 7200 RF terminals Figure 3 Safety Labels for Dolphin 7200 2D terminals RF Energy Statement of Agency Compliance FCC Class B Compliance Statement Canadian Notice CDRH Laser Safety Statement EN 60825-1 Laser Safety Statement R&TTE Directive Regulatory and Safety Agency Approvals Interference Page Chapter 1 Getting Started About the Dolphin 7200 Handheld Computer Accessories for the Dolphin Dolphin 7200 Models and Options Bar Code Symbologies Supported Using Dolphin for the First Time 1 Checking Your Package 2 Charging the Battery 3 Turning the Dolphin On And Off 4 Setting the Date and Time Page Chapter 2 Dolphin Basics System Features CPU Disk Drives Front Panel Physical Features Light Emitting Diodes (LED) Liquid Crystal Display (LCD) Speaker RF Antenna Using the Alphanumeric Keypad Figure 3 Dolphin Alphanumeric Keypad Key Combinations For Keypad Functions and Special Characters Figure 4 Key Combinations for Alphanumeric Keypad Key Combination Function/Special Character performs a cancel action. Using the Numeric Keypad Figure 5 Dolphin Numeric Keypad Key Combinations For Keypad Functions and Special Characters Entering Alpha and Special Characters Display Symbols Battery Charge Keyboard Mode Page Back Panel Features Figure 7 Dolphin Back Panel Laser Engine Image Engine Lanyard Eyelet for Optional Wrist Strap Battery Well Reset Switch Maintaining the Dolphins Batteries Internal NiMH Backup Battery NiMH Battery Pack Storing Batteries Page About the Dolphin 7200 RF Handheld Computer 802.11b-Compliant Dolphin 7200 RF Terminal Configuring Your 802.11b- Compliant Dolphin 7200 RF Terminal Page Page F1-COM Menu F2-System Menu Page Page Page Page Page Page Page Page WLIF-Compliant Dolphin 7200 RF Terminal F4 RF Menu Page Dolphin 7200 RF Peripherals Host Connectivity Page Terminal Emulation Keyboard Overlays Page Page About Dolphin with iButton Reader Handheld Computer What is an iButton? Working with iButtons IButtons supported by Dolphin with iButton Reader Developing Applications with Dolphin with iButton Reader Page About Dolphin 7200 with Image-Capture Handheld Computer Capturing Images Page Lighting Conditions Dolphin Image-Capture Demo Software Installing the Dolphin Image Capture Demo Software on the Host Page Page Page Page Page Page Dolphin Image-Capture Client Demonstration Software Page Page Page Page Page Page Page Page About the Dolphin 7200 2D Hand Held Computer Supported Symbologies Reading Barcodes Capturing Images Lighting Conditions Dolphin 7200 2D Demo Software Installing the Dolphin 7200 2D Demo Software on the Host Installing the Dolphin 7200 2D Demo Software on the Dolphin Terminal Page Page Page Page Page Page Page Page Hub of the System Dolphin 7200 HomeBase Parts and Functions Page Page Charging Batteries In The Dolphin 7200 HomeBase Page Setting Up For Communications Setting up the Dolphin HomeBase Page Page Configuring a Single Dolphin 7200 HomeBase Creating a Dolphin 7200 HomeBase Network Page Page Page Communicating with the Dolphin Terminal Page Hub of the System Dolphin 7200 Compact HomeBase Parts and Functions Page Powering the Dolphin Terminal does not Mounting the Dolphin 7200 Compact HomeBase Page Setting Up For Communications Setting up the Dolphin Compact HomeBase Page Communicating with the Dolphin Terminal Page Dolphin OS and Development System Installation Page Help File, Document and Utility Icons Dolphin HHP Demo Program Page Page F1 F2 Scanning A Barcode Dolphin Utilities Page Page Page Dolphin Application Development Compiling Applications for the Dolphin Sample Applications Application Description Building the Samples Compiling the Sample Programs Transferring Files to or from Dolphin Using the YX.EXE Utility Using the Dolphin File Transfer Program Page Page Dolphin EVS Engine Page Dolphin ROM Image and Boot Loader Upgrading the Dolphin ROM Image Upgrading the Dolphin Boot Loader Note: Page Just In Case Before Calling For Technical Support Troubleshooting the Dolphin Terminal and HomeBase Page Page Troubleshooting with Dolphin 7200 with Image-Capture Page Page Page Warranty Information Who Is Covered By The Warranty Whats Covered By The Warranty Whats Not Covered By The Warranty How Problems Should Be Handled Return Information How To Extend Your Warranty Technical Support Appendix A Dolphin 7200 Terminal Specifications iButton Reader Dolphin 7200 with Image-Capture Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with Product Family Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Terminal Specifications (cont.) Dolphin 7200 with Image-Capture Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Power Specifications Terminal Specifications (cont.) Dolphin 7200 with Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Processing Specifications Dolphin 7200 with Image-Capture Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Environmental Specifications Processing Specifications (cont.) Dolphin 7200 with Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader 2.4 GHz Specifications WLIF 802.11b Environmental Specifications Dolphin 7200 with Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader 2.4 Ghz Specifications (cont.) WLIF 802.11b Dolphin 7200 with Image-Capture Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Network Information WLIF 802.11b 2.4 Ghz Specifications (cont.) WLIF 802.11b Dolphin 7200 with Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader Bar Code Specifications Dolphin 7200 with Image-Capture Page Product Dolphin 7200 Dolphin 7200 RF Dolphin 7200 with iButton Reader 4250 Image Engine Dolphin 7200 with Image-Capture Page Appendix B Bar Code Samples Appendix C GS-DOS Commands HELP BREAK [ONlOFF] COPY [drive:]pathname [drive:]pathname CLS Call [d:] [pathname] [parameter1] [parameter2] [] CTTY device DATE [mon-dd-yy] DIR [drive:][path] [wildcard-filename] DEL [drive:]pathname DELAY seconds ECHO [ONlOFFlstring] EXIT IF [NOT] ERRORLEVEL n statement IF [NOT] EXIST filename statement MD [drive:]path PATH [pathl[;path2][;path3][;...] PAUSE PROMPT string RD [drive:]path REM any comment SHIFT REBOOT REN [drive:][path]filespec filespec SET [keyword=[string]] SWITCH [character] SYNC TIME [hh:mm:ss[.hh]] TRUENAME file TYPE [drive:][path]filespec VER VERIFY [ONIOFF] VOL [drive:] Appendix D Declarations of Conformity Declaration of Conformity 1. Product Identification 2. Manufacturer 3. Test lab Declaration of Conformity BABT, Claremont House, 34 Molesey Road, Walton-on-Thames, KT12 4RQ (name and address of Notified Body) (name and address of EU representative) (name) 1. Test Report 2. Type Approval Certifications 3. Declaration 4. Authentication