CHAPTER 10 TROUBLESHOOTING AND WARRANTY
INFORMATION FOR DOLPHIN 7200 TERMINAL
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After repair or replacement of the equipment, Hand Held Products will ship the
product, at our cost, to your location. Non-warranty repairs will be returned, at the
customer’s expense, unless otherwise requested. Units currently under a service
agreement will be shipped per the service agreement.
Please make note of the RMA number (if required) before shipping and the product’s
serial number for future reference.
How To Extend Your Warranty
Hand Held Products offers a variety of extended service plans on our hardware
products. These agreements offer continued coverage for your equipment after the
initial warranty expires. For more information, contact HHP or your Authorized
Reseller.
Technical Support If you have a question or problem with your Dolphin terminal or Dolphin HomeBase,
you can get technical assistance from Hand Held’s Technical Support department.
Technical Support – North and South America, Asia and Pacific Rim:
(TEL) +1-(704) 537-1444
(FAX) +1-(704) 532-4191
8:30 a.m. and 5:30 p.m., Eastern Time, Monday through Friday
Technical Support – Europe, Middle East and Africa :
(TEL)+31-40 24 24 486
(FAX)+31-40 24 25 672
9 a.m. – 5 p.m., Central European Time, Monday through Friday
Technical Support – The United Kingdom :
Tel : INT+ 44 1925 240055
Fax : INT+ 44 1925 631280
9 a.m. – 5 p.m., UK Time, Monday through Friday