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12 Troubleshooting

Situation Solution

No picture and sound.
• Connect the power cord properly.
• Check if the power LED is on or not.
• Press power on the control panel or remote
control.
• Press source to cycle through connected
video sources.
• Press channel up or channel down to
switch to other TV stations.
• Make sure all cables are connected
properly.
No picture, or poor picture, sound is OK. • Check the antenna and cable connections.
• Adjust the brightness in the OSD menus.
See “Color Temperature” on page 34.
Picture is not in color.
• Adjust the saturation in the OSD menus.
See “Color Temperature” on page 34.
• Make sure all the cables are connected
properly.
Picture is OK, no sound.
• Make sure the source device is functioning
properly.
• Make sure the audio cable is connected
securely.
• Turn the mute off.
• Press volume up on the control panel or
remote control.
One of the speakers has no sound.
• Adjust the balance in the OSD menus. See
“Balance” on page 38.
• Make sure the audio cable is connected
securely.
Cannot receive some TV channels using
cable TV.
• Try the Auto Program function in the OSD
“TV Setting” menu. See “Auto Program” on
page 43.
Want to reset TV settings. • Use the Reset function in the OSD menu.
See “Preset” on page 35.
Cannot operate menus. • If OSD items are colored in light blue, the
system is in a state such that those settings
are not available.