22
Troubleshooting
Steam is coming from the oven
During cooking, food naturally produces steam,
particulary when cooking foods with high water
content (e.g. oven chips). There may be some
steam visible at the grille at the rear of the
hotplate. This is perfectly normal. Steam can
condense to water droplets on the cool outer
trim or the oven door. It may be necessary
during cooking to wipe away any moisture with a
soft cloth. This will also help to prevent soiling
and discolouration of the oven exterior by
cooking vapours.
Take care when opening the oven door as there
may be a momentary puff of steam when the
oven door is opened. Stand well back and allow
any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the
oven heats up - this is perfectly normal.
What cleaning materials are recommended for
the cooker?
See the ‘Cleaning’ section of the Easy Guide for
a full list of recommended cleaning materials.
We do not recommend Mr. Muscle, as it
contains chemicals which may damage the
surfaces of your cooker.
The knobs get hot when I use the oven or
the grill, can I avoid this?
Yes, this is caused by heat rising from the oven
or the grill, and heating them up. Don’t leave the
oven door open. Make sure that the grill pan is
pushed right back to the ‘backstop’ when
grilling.
If there is an installation problem and I don’t
get my original installer to come back to fix
it who pays?
You do. Service organisations will charge for
their call outs if they are correcting work carried
out by your original installer. It’s in your interest
to track down your original installer.
Current Operated Earth Leakage Breakers
Where the cooker installation is protected by a
30 milliamp sensitivity residual current device
(RCD), the combined use of your cooker and
other domestic appliances may occasionally
cause nuisance tripping. In these instances the
cooker circuit may need to be protected by
fitting 100mA device. This work should be
carried out by a qualified electrician.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your previous
oven. Check that you are using the
recommended temperatures and shelf positions.
See pages 16 -17. The oven control settings
and cooking times are intended to be used only
as a guide. Individual tastes may require the
temperature to be altered either way, to get the
results you want. Try cooking at a higher
temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 320mm x
305mm.
If you are cooking a large item, be prepared to
turn it round during cooking.
If two shelves are used, check that space has
been left for the heat to circulate. When a
baking tray is put into the oven, make sure it is
placed centrally on the shelf.
Check that the door seal is not damaged and
that the door catch is adjusted so that the door
is held firmly against the seal.
A dish of water when placed on the shelf should
be the same depth all over. (For example, if it is
deeper at the back, then the back of the cooker
should be raised up or the front lowered). If the
cooker is not level arrange for your supplier to
level it for you.
Oven not coming on when turned on
manually
Is the power on? Is the clock illuminated?
If using the Multi-function oven have you set a
cooking function?
If not there may be something wrong with the
power supply. Is the cooker supply on at the
isolator switch?
If this does not solve the problem contact a
service person.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by
mistake?
If using the Multi-function oven have you set a
cooking function?