Section 11 Troubleshooting guide

The lift does not operate

Check the power supply. The wiring harness ( both wires ) must be run directly to the battery. Attaching the black ( ground ) wire to the frame of the vehicle is NOT considered a reliable ground.

Run the lift from a shop battery and not through the vehicle wiring harness. If this solves the problem, check the vehicle wiring harness for bad connections or broken wires.

NOTE: Each lift is equipped with a manual motor override located on the top of the motor box.

Simply remove the cap and use a 3/8” socket to manually operate the lift. CAUTION!! Make sure the key is in the “off” position and no power is connected to the lift.

SERIOUS INJURY MAY OCCUR IF POWER RESUMES DURING MANUAL OPERATION OF THE LIFT!

The motor does not lift the platform completely when in use.

Check the wire connections at the battery. A poor connection will cause the motor to run slow and have less lifting capacity. Run the lift from a shop battery and not through the vehicle wiring harness. If this solves the problem, inspect the entire length of the vehicle harness for breaks, or worn insulation. A good supply of power will ensure full lifting capacity.

The motor works intermittently

Check the ground and power wire making sure that it is securely attached to the battery of the vehicle. Grounding the lift to any other location may cause loss of ground and intermittent loss of power. Check the wires leading to the toggle switch in the motor housing box. All connections must be securely on the switch.

The platform or hold down arm is not holding upright or is too hard to move.

Check the tension of the pivot point bolts. Two tight, and the movement will be to too hard. Too loose and the part will

not stay in the desired position. Tighten or loosen bolts until platform and/or hold down arm operates with some resistance. See section 9 for details.

There is a ratcheting sound when the lift is all the way up or down.

This is a normal sound. It is the clutch activating when the lift reaches the end position.

This sound should only occur when the toggle switch is being pressed and the platform is at its highest and lowest point.

The license plate light does not work.

This light runs from the 4 prong trailer plug located on the vehicle wiring harness that powers the lift.

Most hitch installers will install this type of wiring when the hitch is installed. If no such plug exists, it may be wired directly to a tail light or license plate light.

What do I do with the extra length of wire leading to the motor of the lift?

This wire is there in case a Swing Away Option is used with the lift. If a Swing Away is not installed, coil the extra wire and zip tie it to the frame of the lift out of the way of any moving parts. We recommend leaving the wire in case a Swing Away is added to the lift at a later time.

The lift does not reach the ground when lowered completely.

Check the attachment of the Hitch Adapter to the Hitch Post on the back of the lift (See section 4 or 5).

The normal range of operation for the lift is 5 to 18 inches to the bottom of the hitch. Any higher vehicles will require a custom bracket.

The lift bottoms out when going over bumps or in driveways.

Check the attachment of the Hitch Adapter to the Hitch Post on the back of the lift (See section 4 or 5). The normal range of operation for the lift is 5 to 18 inches to the bottom of the hitch. The lift should be installed at the highest position possible. Enter driveways at an angle

I have lost my keys.

Contact the dealer where the lift was purchased. If they do no have extra keys in stock, they can get them from the manufacturer.

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Harmar Mobility AL030, AL010 manual Troubleshooting guide, Lift does not operate
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AL030, AL010 specifications

Harmar Mobility is a leading name in mobility solutions, and its AL010 and AL030 vehicle lifts showcase the company’s commitment to innovation and quality, catering to the needs of individuals requiring enhanced mobility.

The Harmar AL010 is a versatile and robust lift designed for transporting power wheelchairs and scooters. One of its standout features is the innovative adjustable cradle, which accommodates a wide range of mobility products. This adaptability means users can switch between different types of scooters or power chairs without needing to alter or replace the lift, providing significant convenience and value.

One of the key technologies integrated into the AL010 is its patented folding design. This feature ensures that when not in use, the lift can be compactly stored, leaving ample space in the vehicle for other passengers or cargo. Additionally, the lift operates via a remote control, making it user-friendly and easy to operate for individuals with limited mobility. Safety is paramount, and the AL010 incorporates a durable safety strap system to secure the mobility device during transit, minimizing any risk during travel.

On the other hand, the Harmar AL030 provides a heavier-duty option for larger or heavier mobility devices. This lift features extra-strength materials and an extended weight capacity, ensuring it can handle the demands of various mobility devices without compromising on safety or performance. The AL030 is also designed with user convenience in mind. It boasts a powerful lift mechanism that enables smoother transitions between ground level and vehicle height, making it ideal for users who may struggle with lifting or maneuvering their devices.

Both the AL010 and AL030 utilize advanced motor technology for reliable and consistent operation. The lifts are engineered for durability, featuring corrosion-resistant materials that ensure they withstand different weather conditions, making them suitable for year-round use. Their compatibility with most vehicles provides versatility, allowing users to choose from various vehicle types, from SUVs to vans.

In summary, the Harmar Mobility AL010 and AL030 vehicle lifts epitomize robust design and functional technology. With features like adjustable cradles, remote control operation, and high weight capacities, these lifts offer invaluable support for individuals seeking independence and mobility. Harmar Mobility continues to push boundaries in mobility solutions, ensuring that users can pursue an active and fulfilling lifestyle with ease.
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