Troubleshooting
| Situation | Reason/Solution |
1. | Consistently Low | A. The probe is not positioned |
| Temperatures | properly against the ear canal |
|
| – The tip of the probe |
|
| must be inserted snugly |
|
| against the opening |
|
| of the ear canal |
|
| B. The waterproof lens of |
|
| the ear probe is dirty |
|
| – Clean the lens with an |
|
| |
|
| soft cloth |
|
| |
2. Temperature taken is not | A. Scanning sequences are not | |
| with the measuring range | operated in the ear canal |
|
| – It may occur if you operate |
|
| the device before placing |
|
| the ear probe snugly |
|
| against your ear canal. |
|
| The thermometer will read |
|
| the ambient temperature |
|
| which will most likely be |
|
| below the measuring range |
|
| of 93.2°F (34°C) |
|
| – Place ear probe against |
|
| the ear canal to gain an |
|
| accurate temperature |
|
| reading |
|
|
|
3. | Low Battery Warning | A. Battery is too low to take |
|
| a measurement |
|
| – Replace the batteries |
|
| (See “Installing Batteries”) |
|
|
|
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