Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Quadra-Fire • Hudson Bay Insert • 7008-115 Rev. H • 10/08

27

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Hearth and Home Technologies HUDBAY-INS owner manual Troubleshooting, Symptom Possible Cause Corrective Action
Page 26 Page 28

HUDBAY-INS specifications

Hearth and Home Technologies (HHT) has consistently set the benchmark in the hearth industry with its innovative products. One of its noteworthy offerings is the HUDBAY-INS, a vent-free gas fireplace insert designed to provide unparalleled comfort and efficiency in home heating. The HUDBAY-INS showcases a blend of modern technology, aesthetic appeal, and user-friendly features that cater to the evolving needs of homeowners.

At the heart of the HUDBAY-INS is its advanced vent-free technology. This allows the fireplace insert to operate without the need for flues or chimneys, resulting in an efficient heating solution that maximizes energy use. Homeowners can enjoy the benefits of a warm, inviting space without the complexities associated with traditional vented models. The vent-free design also simplifies installation, making it a versatile option suitable for various home layouts.

One of the standout features of the HUDBAY-INS is its adjustable flame. Users can customize their experience by controlling the height and intensity of the flames, allowing for a cozy ambiance that can be tailored to any occasion. Additionally, the insert is equipped with high-grade ceramic glass that provides both durability and a clear view of the mesmerizing flames, enhancing the visual appeal of any room.

Another important characteristic of the HUDBAY-INS is its safety features. The unit comes with a built-in Oxygen Depletion Sensor (ODS), which ensures that the fireplace will shut off automatically if oxygen levels become too low, providing peace of mind for families. This feature underscores HHT’s commitment to safety in home heating solutions.

Energy efficiency is a key consideration for modern homeowners, and the HUDBAY-INS excels in this area. With its ability to provide warmth without excessive energy consumption, the insert is an eco-friendly choice that aligns with sustainable living practices. It is compatible with various home designs, lending flexibility to those looking to enhance their interiors with functional yet stylish heating solutions.

Durability is another hallmark of the HUDBAY-INS. Constructed with high-quality materials, it promises longevity and reliable performance while also providing a range of customizable finishes to suit individual tastes. Whether one prefers a sleek modern look or a more traditional aesthetic, the HUDBAY-INS can seamlessly integrate into any environment.

In conclusion, the Hearth and Home Technologies HUDBAY-INS represents a perfect synthesis of innovative technology, safety features, and aesthetic versatility. It stands out as an era-defining product that prioritizes user comfort, energy efficiency, and design flexibility, making it an ideal choice for contemporary households seeking effective home heating solutions.
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