TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 41.

RANGE DOES NOT WORK

 

PROBLEM

CAUSE

 

 

Nothing works

The range is not plugged into a live outlet with the proper voltage.

 

 

 

(See Installation Instructions.)

 

 

 

You have blown a household fuse or tripped a circuit breaker.

 

 

 

The control knob is not set correctly. Push in the control knobs before

 

 

 

turning them.

 

 

 

 

 

 

The oven does not work

You have not set the electronic control correctly. Refer to the proper

 

 

 

instructions.

 

 

 

 

 

 

The surface cooking

You have blown a household fuse or tripped a circuit breaker.

 

 

areas will not work

The coil elements are not plugged in all the way (Model RF385PXE). (See

 

 

 

 

 

 

“Replacing” on page 32.)

 

 

 

You have not set the control knobs correctly. Push the control knobs in

 

 

 

before turning them to a setting.

 

WHEN SELF-CLEANING YOUR OVEN

 

PROBLEM

CAUSE

 

 

 

 

 

The Self-Cleaning cycle

You did not press the start/enter pad.

 

will not work

The door is not closed all the way.

 

 

 

 

 

 

39

Page 39
Image 39
Whirlpool RF385PXE, RF386PXE manual Troubleshooting, Range does not Work, When SELF-CLEANING Your Oven, Problem Cause