HearthStone Quality Home Heating Products Inc

TUCSON Gas-Fired Direct-Vent

TROUBLESHOOTING

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

1. Pilot will not

A. Insufficient gas pressure,

A. Using the piezo sparker, try to light the

 

light.

air in the pilot line, or dirty or

pilot. If it will not light, check the inlet gas

 

 

kinked gas line.

pressure.

 

 

B. Pilot orifice plugged.

B. Clean or replace the pilot assembly.

 

 

C. Defective or misaligned

C. If a match lights a pilot, check the

 

 

electrode at pilot.

electrode gap and location. Should be a 1/8"

 

 

D. Defective ignitor.

gap in the flame area.

 

 

D. Check for a good connection between

 

 

 

 

 

E. After sitting for "off"

ignitor and electrode. Check wire insulation.

 

 

season (summer), pilot

If properly connected and no spark, replace

 

 

assembly may be dirty.

ignitor.

 

 

 

E. Clean or replace the pilot assembly.

 

2. Pilot will not stay

A. Low or too high gas

A. Check for proper inlet pressure for the gas

 

lit after carefully

pressure

being used.

 

following lighting

 

 

 

instructions.

B. Faulty connections.

B. Measure voltage between valve body and

 

 

 

solder connection on the rear of the valve

 

 

C. Defective thermocouple.

(where the blue wire connects). It should be

 

 

D. Pilot dirty or plugged.

no less than 7 mV.

 

 

C1. Ensure that the thermocouple connection

 

 

 

 

 

 

at the gas valve is tight.

 

 

 

C2. Check thermocouple output using milli-

 

 

 

volt meter. Disconnect from valve and read

 

 

 

voltage across wire ends. If the reading is

 

 

 

less than 15 mV, replace the pilot assembly.

 

 

 

C3. If burning NG, check pilot flame to see

 

 

 

that it is impinging on the top of the

 

 

 

thermocouple. Clean or replace pilot for

 

 

 

maximum flame impingement.

 

 

 

D. Clean or replace the pilot assembly.

 

 

 

 

 

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Hearth and Home Technologies Tucson (8700) owner manual Troubleshooting
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Tucson (8700) specifications

Hearth and Home Technologies Tucson (8700) represents a significant advancement in the realm of home heating solutions. This gas fireplace model combines elegant design with cutting-edge technology, providing both aesthetic appeal and functional efficiency. The Tucson is designed to serve as a focal point in any living space while delivering warmth and comfort.

One of the main features of the Tucson (8700) is its sleek, modern design. Available in a variety of finishes, the fireplace fits seamlessly into a range of decor styles, from contemporary to traditional. Its large viewing area provides an unobstructed view of the flames, creating an inviting ambiance. The glass front is both stylish and functional, enhancing the overall appeal while maximizing heat output without compromising safety.

The Tucson is engineered with advanced technology that prioritizes efficiency and convenience. It utilizes a direct vent system, ensuring that the fireplace draws air from the outside and expels exhaust gases efficiently, improving indoor air quality. This feature allows for installations in a variety of locations within the home without the need for traditional chimney systems.

Another notable characteristic is its adjustable flame height and heat output. Homeowners can easily customize the warmth and ambiance to suit their preferences, providing versatile heating options for various occasions. The Tucson includes a remote control feature, allowing users to operate the fireplace without having to leave their comfortable seating area.

Safety is a key consideration in the design of the Tucson (8700). Equipped with an automatic shutoff feature, the fireplace will turn off if it detects any irregularities, ensuring peace of mind for users. The glass front remains cool to the touch, minimizing the risk of burns.

Additionally, the Tucson can be complemented with a variety of decorative options, including log sets and decorative media, allowing homeowners to create a personalized look that matches their style. This flexibility, along with its efficiency and stunning design, makes the Hearth and Home Technologies Tucson (8700) a standout choice for modern homes seeking both beauty and warmth.
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