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Hearth and Home Technologies Tucson (8700) owner manual Troubleshooting

Models: Tucson (8700)

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HearthStone Quality Home Heating Products Inc

TUCSON Gas-Fired Direct-Vent

TROUBLESHOOTING

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

3. Pilot burning, no

A. Thermostat switch or

A. Check thermostat/wiring for proper

 

gas to main burner,

wires defective.

connections. Place jumper wire across

 

valve knob in the

 

terminals at thermostat. If burner comes on,

 

"ON" position,

B. Thermopile may not be

replace defective thermostat. If not OK, place

 

thermostat and/or

generating sufficient voltage.

jumper across thermostat wires at gas valve.

 

on/off/t'stat switch

 

If burner comes on, tighten connections, or

 

in the "ON"

C. Plugged burner orifice.

replace faulty wires.

 

position.

 

 

 

 

 

B. Check thermopile output, using a milli-volt

 

 

 

meter. Take the readings across generator

 

 

 

terminals of the gas valve. (TPTH and TP).

 

 

 

Milli-volt reading should be greater than 325

 

 

 

mV. If not, replace the pilot assembly. If the

 

 

 

meter reading is OK, but the burner does not

 

 

 

come on, replace the gas valve.

 

 

 

C. Remove and check burner orifice, clean or

 

 

 

replace. Note: do not use any metal cleaning

 

 

 

device, as this may damage the orifice.

 

 

 

 

 

4. Pilot and burner

A. Inconsistent, or

A. Adjust pilot flame size and assure that the

 

come on, but go

insufficient flame on

flame is aimed directly at the thermopile.

 

out after some

thermopile.

 

 

warm-up.

B. Insufficient gas pressure.

B. Check line pressure to ensure that the

 

 

correct inlet pressure is present for the type

 

 

 

of gas being used. If propane pressure is

 

 

 

inconsistent, check for water condensation at

 

 

 

the regulator.

 

 

 

 

 

5. Frequent pilot

A. Pilot flame may be too

A. Clean and/or adjust the pilot flame for

 

outrage problem.

low or blowing, (high),

maximum impingement on the thermopile

 

 

causing the pilot safety to

and thermocouple.

 

 

drop out.

 

 

 

 

 

 

6. Glass fogs

A. A normal result of gas

A. After the heater has warmed up, the glass

 

 

combustion.

 

 

should clear.

 

 

 

 

7. Blue Flames

A. A normal result during the

A. Flames should begin to turn more

 

 

first 20 minutes.

yellowish after 20 minutes of burning.

 

 

 

B. If the blue color stays; adjust the air

 

 

 

shutter for a proper burn.

 

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Hearth and Home Technologies Tucson (8700) owner manual Troubleshooting
Page 39 Page 41

Tucson (8700) specifications

Hearth and Home Technologies Tucson (8700) represents a significant advancement in the realm of home heating solutions. This gas fireplace model combines elegant design with cutting-edge technology, providing both aesthetic appeal and functional efficiency. The Tucson is designed to serve as a focal point in any living space while delivering warmth and comfort.

One of the main features of the Tucson (8700) is its sleek, modern design. Available in a variety of finishes, the fireplace fits seamlessly into a range of decor styles, from contemporary to traditional. Its large viewing area provides an unobstructed view of the flames, creating an inviting ambiance. The glass front is both stylish and functional, enhancing the overall appeal while maximizing heat output without compromising safety.

The Tucson is engineered with advanced technology that prioritizes efficiency and convenience. It utilizes a direct vent system, ensuring that the fireplace draws air from the outside and expels exhaust gases efficiently, improving indoor air quality. This feature allows for installations in a variety of locations within the home without the need for traditional chimney systems.

Another notable characteristic is its adjustable flame height and heat output. Homeowners can easily customize the warmth and ambiance to suit their preferences, providing versatile heating options for various occasions. The Tucson includes a remote control feature, allowing users to operate the fireplace without having to leave their comfortable seating area.

Safety is a key consideration in the design of the Tucson (8700). Equipped with an automatic shutoff feature, the fireplace will turn off if it detects any irregularities, ensuring peace of mind for users. The glass front remains cool to the touch, minimizing the risk of burns.

Additionally, the Tucson can be complemented with a variety of decorative options, including log sets and decorative media, allowing homeowners to create a personalized look that matches their style. This flexibility, along with its efficiency and stunning design, makes the Hearth and Home Technologies Tucson (8700) a standout choice for modern homes seeking both beauty and warmth.