Heath Zenith PF-4290 Series Troubleshooting Guide, Technical Service, returning product to store

Models: PF-4290 Series

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TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2.

Bulb is loose or burned out.

 

3.

Fuse is blown or circuit

 

 

breaker is turned off.

 

4.

Daylight turn-off is in ef-

 

 

fect (recheck after dark).

 

5.

Incorrect circuit wiring, if

 

 

this is a new installation.

 

 

 

Light comes on

1.

Light Control may be in-

in daylight.

 

stalled in a relatively dark

 

 

location.

 

2.

Light Control is in Test

 

 

(Set control switch to an

 

 

ON-TIME position).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

 

 

Light comes on

1.

Light Control may be

for no apparent

 

sensing small animals or

reason.

 

automobile traffic (Reduce

 

 

sensitivity).

 

 

 

Light stays on

1.

The sensor is pointed toward

continuously.

 

a heat source like an air

 

 

vent, dryer vent, or brightly

 

 

painted, heat reflective

 

 

surface (Reduce sensitivity).

 

 

 

Light flashes

1.

Light Control is in the Test

on and off.

 

mode and warming up

 

 

(Flashing is normal under

 

 

these conditions).

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products

P.O. Box 90004, Bowling Green, KY 42102-9004

ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

THREE YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of three years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered- Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products assembled products and is not extended to other equip- ment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

598-1234-02

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Heath Zenith PF-4290 Series Troubleshooting Guide, Technical Service, returning product to store, Symptom, Possible Cause