TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE | |
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Lights will not | 1. | Light switch is turned off. |
come on. | 2. Light is loose or burned out. | |
| 3. | Fuse is blown or circuit breaker is turned |
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| off. |
| 4. | Daylight |
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| after dark). |
| 5. | Incorrect circuit wiring, if this is a new |
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| installation. |
| 6. | |
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Lights come on | 1. | Light control may be installed in a rela- |
in daylight. |
| tively dark location. |
| 2. | Light control is inTest.(Set control switch |
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| to an |
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| |
Lights come on | 1. Light control may be sensing small | |
for no apparent |
| animals or automobile traffi c |
reason. |
| sensor). |
| 2. | Range is set too high. (Reduce Range). |
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SYMPTOM | POSSIBLE CAUSE | |
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Lights stay on | 1. | A lamp is positioned too close to the sensor |
continuously. |
| or pointed at nearby objects that cause heat |
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| to trigger the sensor. (Reposition the lamp |
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| away from the sensor or nearby objects). |
| 2. | Light control is pointed toward a heat |
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| source like an air vent, dryer vent, or |
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| |
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| (Reposition sensor). |
| 3. | Light control is in Manual Mode. (Switch |
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| to Auto.) |
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Lights flash on | 1. | Heat or light from the lamps may be turning |
and off. |
| the light control on and off.(Reposition the |
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| lamps away from the sensor). |
| 2. | Heatbeingreflectedfromotherobjectsmaybe |
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| affecting the sensor. (Reposition sensor). |
| 3. | Light control is in the Test mode and |
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| warming up. (Flashing is normal under |
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| these conditions). |
| 4. | Light control is detecting a light source. |
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| (Reposition Light control or lamp). |
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TECHNICAL SERVICE
Please call
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at
HeathCo LLC, P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specifi c legal rights. You may also have other rights which vary from state to state or province to province. For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modifi cation of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunc- tion with our products.
THISWARRANTY IS EXPRESSLY IN LIEU OF ALL OTHERWARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANYWARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BETHE SOLE REMEDY OFTHE CUSTOMER ANDTHERE SHALL BE NO LIABILITY ONTHE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
