TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE | |
|
| |
Lights will not | 1. Light switch is turned off. | |
come on. | 2. Light is loose or burned out. | |
| 3. | Fuse is blown or circuit breaker is |
|
| turned off. |
| 4. | Daylight |
|
| after dark). |
| 5. | Incorrect circuit wiring, if this is a |
|
| new installation. |
| 6. | |
|
| area. |
|
| |
Lights come on | 1. Light control may be installed in a | |
in daylight. |
| relatively dark location. |
| 2. | Light control is in Test. (Set control |
|
| switch to an |
|
| |
Lights come on | 1. Light control may be sensing small | |
for no apparent |
| animals or automobile traffic |
reason. |
| sensor). |
| 2. | Sensitivity is set too high. (Reduce |
|
| sensitivity.) |
|
|
|
SYMPTOM | POSSIBLE CAUSE | |
|
| |
Lights stay on | 1. A lamp is positioned too close to the | |
continuously. |
| sensor or pointed at nearby objects |
|
| that cause heat to trigger the sensor. |
|
| (Reposition the lamp away from the |
|
| sensor or nearby objects.) |
| 2. | Sensor is pointed toward a heat |
|
| source like an air vent, dryer vent, |
|
| or |
|
| surface. (Reposition sensor.) |
| 3. | Light control is in Manual Mode. |
|
| (Switch to Auto.) |
|
|
|
Lights flash | 1. | Heat or light from the lamps may be |
on and off. |
| turning the light control on and off. |
|
| (Reposition the lamps away from the |
|
| sensor.) |
| 2. | Heat being reflected from other objects |
|
| may be affecting the sensor. (Reposi- |
|
| tion sensor.) |
| 3. | Light control is in the Test mode and |
|
| warming up.(Flashing is normal under |
|
|
|
Technical Service
Please call
product to store.
If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.
No Service Parts Available for this Product
ONE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
