Henny Penny 561 technical manual Troubleshooting Guide, Problem, Cause, Correction

Model 500/561/600

SECTION 4. TROUBLESHOOTING

4-1. TROUBLESHOOTING GUIDE
	Problem		Cause	Correction
Power switch ON but fryer		•	Open Circuit	• Fryer plugged in
completely inoperative				• Check breaker or fuse at wall
Pressure not exhausting at		• Solenoid or Exhaust line clogged		• Turn OFF and allow fryer to cool to
end of cook cycle				release the pressure in frypot; have
				all lines, solenoid, and exhaust tank
				cleaned
	Operating pressure too high	•	Deadweight clogged	• Turn OFF and allow fryer to cool to
				release the pressure in frypot; clean
				deadweight; see Cleaning the Dead-
				weight Assembly Section

DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS. SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/ PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW- ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH PRESSURE HAS BEEN FOUND AND CORRECTED.

Pressure does not build	•	Not enough product in frypot	• Place full capacity product in frypot
				when using fresh shortening
	•	Metal shipping spacer not	• Remove shipping spacer; see Unpacking
		removed from deadweight		Instructions Section
	•	Faulty PC board	•	Have controls checked by service
	•	Lid gasket leaking		technician
			• Reverse or replace lid gasket
Shortening not heating	•	Gas valve knob turned to the	•	Make sure gas control valve knob is
		OFF position		turned to the ON position
	•	Drain valve open	•	Close drain valve
	• High temperature limit tripped		• Reset high temperature limit; see Operat-
				ing Controls Section
Foaming or boiling over	•	See Boil-Over chart on fryer	• Follow Boil-Over procedures from
		and beginning of Operation		chart
		Section in this manual
Shortening not draining	•	Drain valve clogged	•	Push cleaning rod through open
				drain valve
Filter motor won’t run	•	Motor overheated	• Reset motor; see Filter Pump Motor
				Protector-Manual Reset Section

More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,

or 800-417-8405 or 937-456-8405.

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