GENERAL INFORMATION

DESCRIPTION OF CASES: The refrigerated display cases described in this handbook are part of the Hill PHOENIX, Origin2 design series. Specifically covered in this manual is

model OSAA, self-contained service deli case.

STORE CONDITIONS: Hill PHOENIX cases are designed to operate in an air conditioned store with a system that can maintain 75OF (24OC) store temperature and 55 percent (maxi- mum) relative humidity (CRMA conditions). Case operation will be adversely affected by exposure to excessively high ambient temperatures and/or humidity.

REFRIGERATION SYSTEM OPERATION: Air cooled condensing units require ventilation for efficient performance of condensers. Machine room temperatures must be a minimum of 65OF in winter and a maximum of 95OF in summer. Minimum condensing temperatures should be no less than 70OF.

RECEIVING CASES: Examine fixtures carefully for shipping damage and shortages. For information on shortages contact the Service Parts Department at 1-800-283-1109.

APPARENT DAMAGE: A claim for obvious damage must be noted on the freight bill or express receipt and signed by the carriers agent, otherwise the carrier may refuse the claim.

CONCEALED DAMAGE: If damage is not apparent until after the equipment is unpacked, retain all packing materials and submit a written request to the carrier for inspection within 15 days of receipt of equipment.

LOST ITEMS: This equipment has been carefully inspected to insure the highest level of quality. Any claim for lost items must be made to Hill PHOENIX within 48 hours of receipt of equipment.

TECHNICAL SUPPORT: If any technical questions arise regarding a refrigerated display case contact our Customer Service Department in Richmond at 1-804-526-4455. For any questions regarding our refrigeration systems or electrical distribution centers contact our Customer Service Department in Conyers at 1-770-285-3200.

CONTACTING FACTORY: Should you need to contact Hill PHOENIX regarding a specific fixture, be sure to know the case model number and serial number. This information is on the serial plate located on the rear panel of the case (see next page for details). Ask for a Service Parts Representative at 1-804-526-4455.

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Hill Phoenix OSAA manual General Information
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OSAA specifications

Hill Phoenix OSAA, or the Open Systems Architecture for Automation, represents a significant advancement in the field of commercial refrigeration and foodservice equipment. This innovative platform from Hill Phoenix is engineered to meet the evolving needs of retailers and foodservice operators, focusing on efficiency, sustainability, and operational flexibility.

One of the main features of the Hill Phoenix OSAA is its modular design. This allows for easy customization and scalability, enabling operators to tailor their refrigeration systems according to specific needs. The modularity also facilitates future upgrades, ensuring that the system remains relevant as technology advances and business requirements change.

The OSAA platform integrates cutting-edge technologies such as IoT (Internet of Things) connectivity and advanced sensors. This integration allows for real-time monitoring and control of refrigeration units, enabling operators to track performance metrics, energy consumption, and maintenance needs remotely. With the ability to receive alerts and notifications, operators can promptly address issues before they escalate, reducing downtime and enhancing energy efficiency.

Another core characteristic of Hill Phoenix OSAA is its focus on sustainability. The platform supports eco-friendly refrigerants and emphasizes energy-efficient operation, which helps organizations reduce their carbon footprint. Additionally, Hill Phoenix provides tools and resources that assist operators in achieving their sustainability goals, such as compliance with environmental regulations and reducing waste.

Customization extends beyond the physical system to include software solutions. The OSAA platform features intuitive software designed for easy navigation and control. Operators can set parameters, analyze data, and generate reports to gain insights into their operations. This data-driven approach empowers users to make informed decisions that can lead to cost savings and enhanced performance.

Furthermore, Hill Phoenix OSAA is designed with user-friendliness in mind. Its straightforward interface ensures that staff can quickly learn to operate it, minimizing training time and maximizing productivity. The design pays close attention to ergonomics, ensuring that equipment is accessible and easy to use.

In summary, Hill Phoenix OSAA is a groundbreaking platform that revolutionizes the refrigeration landscape with its modular design, IoT integration, sustainability focus, customizable software solutions, and user-friendly interface. These features together create a system that not only meets current demands but is also adaptable for the future, making it a preferred choice for those in the retail and foodservice sectors.
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