FAQ
1. Cannot turn on the player.
Check battery’s remaining capacity. Connect USB cable or charger and try to turn on the player again.
2.Cannot hear the voice via earphone. Check whether volume is set to 0.
Check whether earphone has been plugged in the earphone slot.
3.Serious noise
Check whether earphone plug is clean. Dirty plug may lead to noise.
Check whether the file is damage. Try other file. Damaged file may lead to serious noise and voice jump.
4. Clobber problem
Check whether the language is set correctly.
5. Key does not work.
Check whether the player is in standby status.
6. Cannot download file.
Check whether the connection between PC and the player is correct. Check whether the memory space is full.
Check whether USB cable is damaged.
7.Ineffective touch operation: calibrate the screen.
8.Normal shutdown cannot be done after the player is down: press Reset
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