Troubleshooting
Problem | Possible Cause | Solution |
Foam remains | ● You may have used too much detergent. | ● Use the appropriate amount of |
on the door or | ● Laundry is new or not that soiled. | detergent. |
the door seal. |
|
|
Fabric softener | ● You may have exceeded the max. level of | ● Do not pour in more than the |
overflows. | softener in the detergent dispenser . | max. level of softener. |
Fabric softener | ● The softener cover may have come out. | ● Firmly set the softener cover |
remains. |
| on the detergent dispenser. |
There’s | ● You may have used too much detergent. | ● Use the appropriate amount of |
detergent | ● You may have poured detergent in the | detergent. |
powder residue | ● Wipe the water away before | |
in the detergent | detergent dispenser when it was wet. Wipe | adding detergent. |
dispenser. | the water away before adding detergent. |
|
The washing | ● There may be noise from other electrical | ● Unplug the power cord and |
machine | appliances nearby such as a TV, a radio, | plug in again. Then select |
switches off | etc. | a program and start. Do not |
during operation. |
| place electrical appliances |
| ● The motor may be locked due to overload, the | close to the washing machine. |
| ● This is not a malfunction. Wait | |
| clothes being trapped in the rubber seal, etc. | for about one hour and restart |
|
| the program. |
Odor in the | ● Rubber parts may give off a smell when you | ● The smell goes away over |
washing | first start using the washing machine. | time. |
machine | ● There may be mold, dirt or detergent | ● Run the Tub Clean program. |
| residue on the drum. |
|
Unsatisfactory | ● You may have used too little detergent. | ● Use the appropriate amount of |
washing results | ● You may have poured detergent directly into | detergent. |
| ● Pour detergent in the | |
| the drum. | appropriate dispenser. |
Unusual noise or | ● The transport bolts may not have been | ● Remove the transport bolts |
vibration | removed. | before using. |
| ● The washing machine may be installed on a | ● Install the washing machine on |
| sloping or unstable surface. | a horizontal, stable surface. |
| ● There may be foreign objects inside the | ● Remove foreign objects such as |
| drum. | coins, pins, etc. from the drum. |
Noise during | ● This is normal. There may be noise when | ● This is not a malfunction. |
drain cycle | the drain pump is on. |
|
There’s the | ● This is normal. Liquid is inside the | ● This is not a malfunction. |
sound of water | Liquid Load Balancer fixed onto the drum to |
|
when the drum is | make it balanced. |
|
rotated manually. |
|
|
Tapping noise | ● This is normal. Tapping sound is generated | ● This is not a malfunction. |
comes out at | when laundry touches to the laundry |
|
spin start. | protection bulge on the laundry inlet. |
|
Detergent | ● In some environmental or usage conditions, | ● This is not a malfunction. |
dispenser is wet. | Detergent dispenser may get wet due to |
|
| condensation. |
|
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3WPL083851
