Error Codes

 

Code

Description

Possible Cause

Solution

 

C01

Water is not

Water tap may not be turned on.

Check water tap, water

 

 

supplied.

Water inlet filter may be clogged.

inlet filter, water line and

 

 

 

Water line or water hose may be frozen.

water hose.

 

 

 

Water supply may be cut off.

 

 

C02

Water is not

Drain hose or drain pump may be clogged.

Check drain hose, drain

 

 

drained.

Drain hose may be kinked or frozen.

pump and drain outlet.

 

 

 

Drain hose may not be set correctly.

If C02 still appears after

 

 

 

Height of the drain outlet may be too high.

removing the possible

 

 

 

 

cause, please contact

 

 

 

 

your local service center

 

 

 

 

for repair.

 

C04

Spin cycle does

Clothes may be imbalanced in the drum.

Add a few clothes to the

 

 

not function.

You may be washing only one heavy item

drum. (Spinning only

 

 

 

such as a cotton blanket or jeans, or small

one item may result in

 

 

 

items in a laundry net.

imbalance.)

 

 

 

You may be washing too many large items

 

 

 

 

such as bed sheets.

 

 

 

 

The washing machine may be installed on

 

 

 

 

a slanting floor or may not be level.

 

 

 

 

You may be washing waterproof or anti-

 

 

 

 

slip treated items.

 

 

 

 

Page 9 : Before You Start Washing

 

 

 

 

(Sorting the laundry)

 

 

C08

Door lock does

The door may be open.

Check the door and

 

 

not function.

The door may not be closed completely.

close firmly.

 

C09

Door unlock does

Laundry may be exceeded 8 kg and door

Switch power off and

 

 

not function.

is pushed from inside.

press the door to close

 

 

 

 

tightly. Hold that position

 

 

 

 

and switch power on,

 

 

 

 

and wait until the door

n

 

 

lock is released.

 

There may be other appliances that

 

 

C14

Malfunction of

Move the appliances

s

vibration sensor

generate electrical noise near the washing

away from the washing

 

 

 

machine.

machine.

 

C18

Spin cycle does

The drain hose may not be set correctly.

Same as in C02.

 

 

not function.

There may be too much foam in the drum.

 

 

C19

Over loaded

Laundry may exceed rated capacity.

See page 14 for max.

 

 

 

 

load of each program.

 

C30

Water flows out

Drain hose end is set lower than 60 cm.

See page 23 for proper

 

 

from drain hose

 

height on drain hose

 

 

while washing.

 

setting.

21

3WPL079591-2

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Hitachi BD-W80PAE installation instructions Error Codes, C01