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2. Transmission Trouble
Check the following points if you are having trouble sending documents.
If you cannot rectify the problem with the points below, or the problem is not listed below, call service for
assistance.
Trouble Check Point
“TRANSMIT” is not displayed
even if the [START] button is
pressed.
• “TRANSMIT” is not displayed even if the [START] button is
pressed.
Did you replace the handset before you pressed the [START] but-
ton? When you are making a call on the handset to send a Fax, do
not replace the handset until you press the [START] button.
• Is the modular cord disconnected?
• Is the power plug unplugged from the power outlet?
• Can you receive telephone calls?
• Is there any problem at the remote Fax? Check this with the party
trying to receive the original.
Originals are fed diagonally. • Are the document feeder slides adjusted to the width of the original
that you are sending?
• Does the original that you are sending match the conditions of the
original that is available for sending?
2 originals are fed together. • Have you placed more than the maximum number of originals that
can be placed at one time?
• Does the original that you are sending match the conditions of the
original that is available for sending?
• Have you pushed the originals into the feeder too hard?
The original is not being printed
on the paper of the remote Fax
even though it has been sent.
• Was the original placed correctly facing up?
Black lines are shown in the
image that was sent.
• Is the scanning area of the Reversing Automatic Document Feeder
clean? Clean it with a soft cloth.
Originals are not sent even if
operations are carried out nor-
mally.
• Is the remote Fax compatible with your system?
This system supports G3 communications but not G2 or G4 com-
munications.
Originals cannot be sent over-
seas.
• Specify Quality TX and resend. ( P.27 “4.Setting the Transmis-
sion Conditions”)