FAQs
No. | Questions | Answers |
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Q1 | Tingling sensation is felt | ・ Check the intensity level. |
| on the skin. | If it is set on "High" level, press the level switch |
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| button to switch to "LOW" level. |
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| ・ If toner in the cotton pad wears off, replenish |
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| it again. |
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| ※ If you still feel uncomfortable on the skin, stop using |
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| the product immediately and consult a |
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| dermatologist. |
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Q2 | Can "CLEANSING" | ・ This product cannot remove makeup. |
| mode remove makeup? | Please use a makeup remover cleanser. |
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Q3 | Will dirt be more easily | ・ Electric power is used for removing dirt and |
| removed by applying | moisturizing. Thus, by applying more force, |
| more force? | it will not make any difference. |
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| ・ Gently apply to skin and massage slowly. |
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Q4 | Cotton pad cannot be | ・ Use a normal rectangular or round cosmetic |
| attached properly. | cotton pad. |
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| (If the cotton pad is too thick or thin, it will |
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| not be able to attach.) |
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Q5 | Can the product be used | ・ This product is not waterproof. |
| in the bathroom? | ・ Never use or place this product in wet and |
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| damp areas, e.g. bathroom. |
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Q6 | Can I use milky lotion or gel? | ・ |
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| ” MOISTURIZE” mode without cotton and ” MASK” |
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| mode. |
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| Please refer to the "About mode switching" in the |
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| "Preparation before use" section in the instruction |
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| manual for details. |
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Q7 | Does this product have | ・ This product is not for whitening or removing |
| whitening or blemish | blemish. |
| removal function? | ・ It will pull out fine dirt that remains deep in |
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| the pores and penetrate moisture into the skin. |
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Q8 | Which regions are not | ・ Please refer to the instruction manual for the |
| suitable to use this product? | list of regions. |
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