58

Limited Warranty

VALID ONLY IN

U.S.A.

AND PUERTO RICO

Congratulations on your purchase of a new Hitachi Director’s Series® display product.
Register your product online at www.hitachi.us/tv or mail the included warranty registration card:
LIMITED WARRANTY
Hitachi Home Electronics
(America), Inc. warrants this
Director’s Series product in
accordance with the terms
and conditions applicable to
the Director’s Series Products
identied below:
Conditions of Hitachi Limited Warranty
This Hitachi display product (the “Product”) is warranted to be free from defects in materials and workmanship beginning
on the date of purchase by the original owner and continuing for the duration of the applicable time periods specied
below. If the Product is found to be defective, Hitachi will repair or replace (at Hitachi’s option) defective parts at no
charge, subject to the conditions of this Limited Warranty. If the original owner rejects, refuses or otherwise does not
accept Hitachi’s offer to repair or replace such defective parts under this Limited Warranty, this Limited Warranty shall
be void and of no further force or effect. This Limited Warranty extends to the original owner only and is not transferable,
and such owner must provide a dated sales receipt for the Product to qualify for parts or service under this Limited
Warranty. The original owner must notify Hitachi of a defect claim during the applicable Limited Warranty period for this
Limited Warranty to be effective. This Limited Warranty is valid only in the U.S.A. and Puerto Rico.
Director’s Series Products:
LCD Flat Panel Televisions
LCD Flat Panel Monitors
Plasma Televisions
Plasma Monitors
PARTS: The Limited Warranty period for parts is 2 year from the date of original purchase. During the Limited Warranty
period for parts, Hitachi will replace defective parts with new or rebuilt parts (at Hitachi’s option) at no charge for such
parts. Any replacement part will be warranted for the remainder of the original warranty period applicable to the part
replaced.
LABOR: The Limited Warranty period for labor is 2 year from the date of original purchase. During the Limited Warranty
period for labor, Hitachi will repair or replace (at Hitachi’s option) defective parts without charge for labor.
SERVICE LOCATION: In-home warranty service, which includes either in-home repair or free pick-up and delivery (at
Hitachi’s option), applies to all Director’s Series Products except: (i) 26-inch and smaller LCD Flat Panel Televisions
or LCD Flat Panel Monitors; (ii) Products located outside the U.S.A. or Puerto Rico; (iii) Products located more than
seventy-ve (75) driving miles from Hitachi’s nearest Authorized Service Facility. If the foregoing clauses (i), (ii), (iii)
apply, then the Product owner will be responsible for bringing/delivering the Product to a Hitachi Authorized Service
Facility and, following warranty service, retrieving the Product from such Authorized Service Facility.
800-HITACHI (800-448-2244)
Please call 800-HITACHI (800-448-2244) for operational, hook up, warranty questions or the location of your nearest
Hitachi Authorized Service Facility or Parts Distributor.
Visit our website and register your product online:
Hitachi’s website features a wealth of information on Hitachi products and technologies, as well as downloadable operating
guides and other useful information.
To register your new Hitachi Director’s Series display product online, go to:
www.hitachi.us/tv Support and Contact/Warranty Registration
Hitachi is a proud supporter
of the Certied Service Center
program. Businesses who
display the CSC certication
mark have demonstrated that
they operate in accordance
with the high standards of
professionalism prescribed by
the Consortium for Certied
Service Centers.
CERTIFIED
SERVICE
CENTER
IMPORTANT:
Before using or installing your
Product, please complete this
form and attach your sales receipt
and retain them for your records.
This will help facilitate proper
warranty coverage.
MODEL NO. SERIAL NO.
DEALER NAME DATE OF PURCHASE
DEALER ADDRESS
CITY STATE
Warranty Limitations
This Hitachi Limited Warranty does not cover:
A. Any Product that has been modied or repaired in a manner not previously authorized by Hitachi in writing.
B. Any Product whose serial number has been removed, altered, replaced, defaced or rendered illegible.
C. Any defect, malfunction, or failure caused by or resulting from improper or unauthorized service, maintenance or repair.
D. Damage resulting from abuse, misuse, mishandling, neglect or damage caused by exposure to hostile operating environments such as areas containing dust and/
or smoke.
E. Damage caused by power surges, accidents, natural disasters or any other events or circumstances outside Hitachi’s control.
F. Any Product used in any manner inconsistent with the acceptable set-up, usage, safety or installation congurations identied in the Product’s Operating Guide.
G. Any Product used for purposes or applications, or subjected to operating conditions, other than those identied as acceptable in the Product’s Operating Guide.
H. Product repairs (including any product whose case has been opened), or part replacements provided or installed, by any person other than an Authorized Hitachi
Service Facility Representative.
I. Improper uncrating, set-up or installation or any misadjustments caused by user-operated controls.
J. Any labor or costs associated with removing the Product from a custom cabinet or other specialized product installation that impedes direct and immediate removal
of the Product from the owner’s premises (must be arranged and paid by the owner).
K. Product cabinets, cabinet parts, knobs, batteries or accessories.
L. Product screens that have been cleaned by any method other than as specied in the Product’s Operating Guide.
M. Normal usage, degraded brightness caused by backlight aging and/or cell defects or ordinary wear and tear, including, without limitation, scratches or marks on the
Product’s screen, cabinet or the appearance of bright or dark screen pixels.
N. Any Product returned for service that is damaged due to improper packaging, mishandling or shipping. (IMPORTANT: When shipping any Product to a Hitachi
Authorized Service Centers, Product owner must package it securely in the original shipping container or its equivalent to prevent damage. The Product must be
returned with the shipping charges prepaid and proof of purchases included in the shipping container. Failure to properly package such product during such shipment
will void all warranties.)
O. Any Product purchased or serviced outside the United States of America and Puerto Rico.
P. Any Product that has been used for commercial purposes.
NO PERSON, AGENT, DISTRIBUTOR, DEALER, SERVICE FACILITY, OR COMPANY IS AUTHORIZED TO CHANGE, MODIFY OR AMEND THE TERMS OF THIS LIMITED WARRANTY IN
ANY MANNER WHATSOEVER. EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, HITACHI MAKES NO EXPRESS WARRANTY REGARDING THIS HITACHI PRODUCT. FURTHER,
ALL IMPLIED WARRANTIES RELATING TO ANY PORTION OF THIS PRODUCT, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE DURATION SPECIFIED UNDER THIS LIMITED WARRANTY. HITACHI SHALL NOT BE LIABLE TO THE PURCHASER OR TO ANY OTHER PERSON FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFIT OR PRODUCT RESULTING FROM ANY DEFECT IN, OR MALFUNCTION OR FAILURE OF, THIS HITACHI PRODUCT. BECAUSE
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY CONFERS SPECIFIC LEGAL RIGHTS, INCLUDING CERTAIN OTHER RIGHTS THAT MAY VARY DEPENDING ON
YOUR JURISDICTION.