TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms on page 39.
Symptoms | Possible Cause(s) | Solution | |
All Interfaces |
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During power |
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up the unit | There is a |
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beeps three | RAM failure. |
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times. |
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During power |
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up the unit |
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razzes once | There is a VLD failure. | Contact a customer service | |
and the blue |
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| representative. | ||
LED flashes. |
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During power |
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up the unit | There is a scanner |
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razzes twice |
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motor failure. |
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and both LEDs |
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flash in unison. |
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| No power is being | Check the transformer, outlet | |
| and power strip. Make sure the | ||
| supplied to the | ||
The unit has no | cable is plugged into the | ||
scanner. | |||
scanner. | |||
LEDs, beeper |
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or motor spin. | The unit may be in | Push the button to “wake” the | |
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| power save mode. | unit. | |
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| No power is being | Some host systems cannot | |
| supply enough current to power | ||
| supplied to the | the OrbitCG. Use the power | |
The unit has no | scanner from host. | supply included with the | |
LEDs and / or |
| scanner. | |
beeper. | The unit may be in | Push the button to “wake” the | |
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| power save mode. | unit. | |
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The unit powers | The beeper is disabled. | Enable the beeper. | |
up but does not |
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beep. | No tone is selected. | Select a tone. | |
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