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TROUBLESHOOTING GUIDE
Symptoms | Possible Cause(s) | Solution | |
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All Interfaces |
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| The bar code may | Check if it is a check digit, | |
| have been printed | ||
| character or border problem. | ||
| incorrectly. | ||
Scanner beeps |
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at some bar |
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The scanner is not |
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codes and NOT | Check if check digits are set | ||
configured correctly for | |||
for others of the | properly. | ||
the type of bar code. | |||
same bar code |
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symbology. |
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The minimum symbol | Check if the correct minimum | ||
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| length setting does not | ||
| symbol length is set. | ||
| work with the bar code. | ||
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RS232 Only |
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| The com port at the |
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| host is not working or |
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| is not configured |
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The unit powers | properly. |
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up OK and |
| Check to make sure that the | |
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scans OK but | The cable is not | baud rate and parity of the | |
does not | scanner and the communication | ||
connected to the | |||
communicate | port match and that the program | ||
proper com port. | |||
properly to the | is looking for RS232 data. | ||
host. |
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| The com port is not |
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| operating properly. |
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