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Customer Support and Warranty

Technical Assistance

If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office:

North America/Canada

Telephone: (800) 782-4263

E-mail: hsmnasupport@honeywell.com

Latin America

Telephone: (803) 835-8000

Telephone: (800) 782-4263

E-mail: hsmlasupport@honeywell.com

Brazil

Telephone: +55 (11) 5185-8222

Fax: +55 (11) 5185-8225

E-mail: brsuporte@honeywell.com

Mexico

Telephone: 01-800-HONEYWELL (01-800-466-3993)

E-mail: soporte.hsm@honeywell.com

Europe, Middle East, and Africa

Telephone: +31 (0) 40 7999 393

Fax: +31 (0) 40 2425 672

E-mail: hsmeurosupport@honeywell.com

Hong Kong

Telephone: +852-29536436

Fax: +852-2511-3557

E-mail: aptechsupport@honeywell.com

Singapore

Telephone: +65-6842-7155

Fax: +65-6842-7166

E-mail: aptechsupport@honeywell.com

China

Telephone: +86 800 828 2803

Fax: +86-512-6762-2560

E-mail: aptechsupport@honeywell.com

Japan

Telephone: +81-3-3839-8511

Fax: +81-3-3839-8519

E-mail: aptechsupport@honeywell.com

Online Technical Assistance

You can also access technical assistance online at www.honeywellaidc.com.

Product Service and Repair

Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

North America

Telephone: (800) 782-4263

E-mail: hsmnaservice@honeywell.com

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