CUSTOMER CARE
What Might be the Cause of...
Defects you can remedy yourself
Before calling Customer Care for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.
If the problem persists after completing the recommended checks, please call Customer Care, they may be able to assist you over the telephone.
Time display to end could change during drying cycle. The time to end is continuously checked during the drying cycle and the time is adjusted to give the best estimation time. The displayed time may increase or decrease during the cycle and this is normal.
Drying time is too long/clothes are not dry enough…
●Have you selected the correct drying time/programme?
●Were the clothes too wet? Were the clothes thoroughly wrung or spindried?
●Does the filter need cleaning?
●Is the dryer overloaded?
● Has the | option been selected from a |
previous cycle? |
|
The dryer does not operate…
●Is there a working electricity supply to the dryer? Check using another appliance such as a table lamp.
●Is the plug properly connected to the mains supply?
●Is there a power failure? ●Is the door fully closed?
●Is the dryer switched on, both at the mains supply and at the machine?
●Has the drying time or the programme been selected?
●Has the machine been switched on again after opening the door?
The dryer is noisy…
●Switch off the dryer and contact Customer Care for advice.
The 
Indicator is on…
●Does the filter need cleaning?
The 
Indicator is on…
●Does the water container need emptying?
CUSTOMER CARE
Should there still be a problem with your dryer after completing all the recommended checks, please call Customer Care for advice.
They may be able to assist you over the telephone or arrange for a suitable appointment for an engineer to call under the terms of your guarantee. However, a charge may be made if any of the following applies to your machine:
●Is found to be in working order.
●Has not been installed in accordance with the installation instructions.
●Has been used incorrectly.
Spares
Always use genuine spares, available direct from an authorised spare parts centre.
Service
For service and repairs call your local Customer Care.
The manufacturer declines all responsibility in the event of any printing mistakes in this booklet. The manufacturer also reserves the right to make appropriate modifications to its products without changing the essential characteristics.
EN 14
