Hoover E1 owner manual Troubleshooting Guide, Service, Problem, Possible Reason, Possible Solution

3. TROUBLESHOOTING GUIDE

WARNING

TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING.

Any other servicing should be done by an authorized service representative.

PROBLEM	POSSIBLE REASON		POSSIBLE SOLUTION
Cleaner won’t run	1.	Power cord not firmly plugged	1.	Plug unit in firmly.
		into outlet.
	2.	Blown fuse or tripped breaker.	2.	Check fuse or breaker in home. Replace
				fuse/reset breaker.
	3.	Needs service.	3.	Take to service center. To find nearest
				location, visit our website at
				www.Hoover.com or call 1-800-944-9200.
Cleaner won’t	1.	Dirty Water Tank Door not	1.	Insert Dirty Water Tank Door - Pg. 9.
pick-up or low		installed.
suction	2.	Dirty Water Tank is not installed	2.	Review Placing Dirty Water Tank in base of
		correctly.		cleaner - Pg. 10.
	3.	Dirty Water Tank is full.	3.	Empty Dirty Water Tank - Pg. 9.
	4.	Dirty water passage clogged.	4.	Clean Dirty Water Tank - Pg. 9.
Water escaping	1.	Dirty Water Tank is full.	1.	Emptying Dirty Water Tank - Pg. 9.
from cleaner
	2.	Dirty Water tank is not installed	2.	Review Placing Dirty Water Tank in base of
		correctly.		cleaner - Pg. 10.
	3.	Clean Water Solution Tank not	3.	Review Clean Water Solution Tank
		installed properly.		Installation -Pg. 8.
Cleaner won’t	1.	Clean Water Solution Tank not	1.	Review Clean Water Solution Tank
dispense solution		installed properly.		Installation -Pg. 8.
	2.	Needs service.	2.	Take to service center. To find nearest
				location, visit our website at
				www.Hoover.com or call 1-800-944-9200.

4. Service

To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service Dealer (Depot) by:

• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.

• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you.

• For an automated referral of authorized service outlet locations call 1-800-944-9200.

Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.

If you need further assistance:

To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada, contact Hoover® Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada, Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.

Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the vacuum.)

PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

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