If you have a problem
If a minor problem develops, it usually can be remedied quite easily when the cause is found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
•Not firmly plugged in
•Plug in firmly
•No voltage in wall receptacle
•Check fuse or breaker
•Blown fuse/tripped breaker
•Replace fuse/reset breaker
•Thermal protector activated
•Allow thermal protector to cool for 30 minutes (this will allow the ther- mal protector to reset).
Problem: Suction low
Possible cause
Possible solution
•Filter dirty
•Clean filter
•Obstruction in hose or cleaning tools
•If the blockage is in the hose, dis- connect hose from power unit. Insert a long blunt item, such as a broom handle, to clear the block- age.
•Check tools, wands, etc. for blockages.
•Dirt container full or misposi- tioned
•Check to see if the dirt container needs to be emptied.
•Check to see if the dirt container is properly positioned and secure- ly attached.
Thermal protector
An internal thermal protector has been designed into your cleaner to protect it from overheating.
When the thermal protector activates, the cleaner will stop running. If this happens, proceed as follows:
1.Turn the cleaner OFF and discon- nect it from the electrical outlet.
2.Check filter for dirt accumulation.
3.Refer to “Suction low” section under “If you have a problem”.
4.When cleaner is unplugged and the motor cools for 30 minutes, the thermal protector automatically resets and clean- ing may continue.
If the thermal protector continues to acti- vate after following the above steps, your cleaner may need servicing (see “Service” section).
Lubrication
The motor is equipped with bearings that contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings.
Service
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under “Vacuum Cleaners - Household” OR-
•checking the list of Factory Service Centers provided with this cleaner OR-
•checking the Service section of The Hoover Company
•calling
Do not send your cleaner to The Hoover Company in North Canton for service, as this will only result in delay.
If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone:
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8 Phone:
Always identify your cleaner by the complete model number when request- ing information or ordering parts. (The model number appears on the side of the unit.)
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