If you have a problem
This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem occurs it usually can be solved quite easily when the cause is found. Therefore this check list is provided to assist you.
Problem | Possible cause | Possible solution |
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A. Cleaner | 1. | Not firmly plugged in. | 1. Plug unit in firmly. |
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won’t run | 2. | No voltage in wall plug. | 2. | Check fuse or breaker. |
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| 3. | Blown fuse/tripped breaker. | 3. | Replace fuse/reset breaker. |
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| 4. | 4. Remove obstruction/change |
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| throw away bag (see “The |
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| bag” section). |
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B. Cleaner | 1. | Bag full. |
| 1. Change throw away bag. |
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suction | 2. Obstruction in hose, wands | 2. | Remove foreign object. |
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low |
| or nozzle connector. |
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| 3. | Secondary filter dirty. | 3. | Clean or replace filter. |
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| 4. Bag not opening. | 4. | Open bag by pulling folds. |
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| 5. | Suction | regulator control | 5. | Check to be sure suction |
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| improperly set. |
| regulator is set properly. |
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| 6. | Hose not properly connected | 6. | Reconnect hose. |
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| to cleaner. |
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C. Agitator | 1. Hose power cord not firmly | 1. Plug firmly into receptacle |
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won’t run |
| plugged in. |
| on cleaner base and under- |
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| neath handle. |
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| 2. | Broken or worn belt. | 2. | Replace belt. |
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| 3. | Nozzle sealed to carpet. | 3. | Open suction regulator. |
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D. Nozzle | 1. Low cleaner suction. | 1. See Item B. |
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won’t pick | 2. | Obstruction in nozzle | 2. | Remove foreign object. |
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up | 3. | connector. | 3. See Item C. |
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| Agitator | not running. |
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| 4. | Agitator | brushes worn. | 4. | Replace brushes. |
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Service
If the problem persists, check the Yellow Pages of your telephone book under “Vacuum Cleaners- Household” for your nearest Hoover Factory Service Center or Authorized Warranty Service Dealer where approved HOOVER service and genuine HOOVER replacement parts may be obtained. The warranty provided with this product has a listing of the Hoover Factory Service Centers. If you are unable to obtain the information you need from the Yellow Pages, contact a Hoover Factory Service Center to find your nearest Authorized Warranty Service Dealer. For service under warranty, follow the instructions in the warranty provided with this product.
Do not send your cleaner to The Hoover Company in North Canton for service as this will only result in delay.
Always identify your cleaner by the complete model number when requesting information or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
If further assistance is needed, contact The Hoover Company Con- sumer Affairs Department, North Canton, Ohio
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