Hoover Steam cleaner owner manual If you have a problem, Service, Removing the filter

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Removing the filter

Turn steam cleaner OFF, unplug and allow to cool.

Remove the water tank.

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A

B

B

To remove the cartridge (A), press out- ward on one of the two tabs (B) in the body of the steam cleaner.

Lift up on cartridge and pull out.

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C

To replace the cartridge filter, place flat end (C) toward back wall of steam cleaner as shown, and snap in place.

Return water tank as described in Fig. 3-3.

5.If you have a problem

If a minor problem develops, it usually can be solved quite easily when the cause is found by using the checklist below.

Problem: Indicator light not lit

Possible cause

Possible solution

•Not firmly plugged in.

•Plug in firmly.

•No voltage in wall plug.

•Check fuse or breaker.

•Blown fuse/tripped breaker.

•Replace fuse/reset breaker.

•Knob is turned OFF.

•Turn knob ON.

Problem: Indicator light is on, but

steam is not coming out

Possible cause

Possible solution

•Cleaner not warmed up and indi- cator light is still flashing.

•Wait until the light has stopped flashing.

•Knob is turned to lowest setting.

•Turn knob to higher setting.

•Water tank is empty.

•Turn steam cleaner OFF and add water.

Problem: Steam coming from

safety valve

Possible cause

Possible solution

•Possible obstruction in nozzle.

•Turn steam cleaner OFF and unplug from electrical outlet. Clean the nozzle hole with nozzle cleaning pin.

Problem: Nozzle comes off during

use

Possible cause

Possible solution

•Nozzle not attached properly.

•Turn steam cleaner OFF, allow to cool and reattach nozzle (Fig. 3-7).

Problem: Not able to install mop

handle

Possible cause

Possible solution

•The handle is not fully extended.

•Fully extend handle (Fig. 3-15).

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service dealer (depot) by:

•checking the Yellow Pages under “Vacuum Cleaners – Household” OR–

•checking the list of Factory Service Centers provided with this cleaner OR–

•checking the Service section of The Hoover Company on-line at www.hoover.com

OR–

•calling 1-800-944-9200 for an auto- mated referral of authorized service outlet locations (U.S. only).

Do not send your cleaner to the Hoover Company in North Canton for service, this will only result in a delay.

If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720, Phone: 330-499-9499.

In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.

Always identify your cleaner by the com- plete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.)

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