Hotpoint 19 Before you call for service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem	Possible Causes	What To Do
Hot air from bottom	Normal air flow cooling
of refrigerator	motor. In the refrigeration
	process, it is normal that
	heat be expelled in the
	area under the refrigerator.
	Some floor coverings will
	discolor at these normal
	and safe temperatures.
Food freezing in	Food too close to the air vent	• Move the food away from the air vent (near the controls).
the refrigerator	at the back of the refrigerator.
	Refrigerator control is set	•Move the refrigerator control to a warmer
	too cold.	temperature setting one increment at a time.
Orange glow	Defrost heater is on.	• This is normal.
in the freezer
Door bins do not fit	The freezer door bins are	• Try to install the bins in both doors.
in the door	a different size than the
	refrigerator door bins.
Freezer light does	Some models do not have a	• Check for a semi-clear dome light shield in the
not work	freezer light.	freezer ceiling. If the dome is opaque white, the
		model does not have a freezer light. Check for a
		door activated light switch on the right side of the
		freezer. If there is only a cap in place of a switch,
		the model does not have a freezer light.
	Light bulb burned out	• See Replacing the light bulbs.
	or loose.
Controls do not light up	Some models do not have	• If you can read white numbers on the control setting,
	lighted controls.	the model does not have lighted controls.
	Refrigerator light bulb burned	• See Replacing the light bulbs.
	out or loose.
Ice bucket does not fit	The freezer shelf is in the	• Place the shelf in the lower position. See Rearranging
under the icemaker	top position.	the shelves.

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