Service

1 9 5 0 5 0 5 9 4 . 0 0

04/2005 - SIMLEX . Four Ashes, Wolverhampton

GB

Before calling the Service Centre:

 

Use the troubleshooting guide to see if you can solve the problem yourself (see Troubleshooting).

If not, turn off the machine and call the Service Centre closest to you.

You will be charged for a service engineers visit if a problem with your machine is caused by incorrect installation or misuse.

Service

Spare Parts

This is a complex machine. Repairing it yourself or having a non-authorised person try to repair it could cause harm to one or more persons, could damage the machine and could invalidate the spare parts warranty.

Call an authorised technician if you experience problems while using the machine.

The spare parts have been designed exclusively for this appliance and not for other uses.

Key Contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have

complete confidence in both the appliances and services we offer.

Repair Service and Information Help Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the following information:

Model number

Serial number

Date of purchase

Model number and Serial number can be found on the inside of the door.

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077

Monday to Friday, 8.30am to 5pm

Saturday, 8.30am to 12noon

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

www.hotpoint.co.uk

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB

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Hotpoint 7kg Ultima manual Service, Spare Parts