Hotpoint 910 manual Troubleshooting, Problem, Possible causes / Solutions

Troubleshooting

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance (see Assistance).

EN

Problem:	Possible causes / Solutions:
The dishwasher does not start or	• Switch off the appliance by pressing the ON/OFF button, switch it back on after
cannot be controlled	approximately one minute and reset the program.
	• The appliance has not been plugged in properly.
	• The dishwasher door has not been shut properly.
The door won’t close	• The lock was released. Strongly push the door until a “clacking” noise is heard.
No water drains out from the	• The dishwasher cycle has not yet finished.
dishwasher.	• The water inlet hose is bent (see Installation).
	• The drain duct is blocked.
	• The filter is clogged up with food residues.
The dishwasher makes excessive	• The dishes are rattling against each other or against the sprayer arms.
noise.	• An excessive amount of foam has been produced: the detergent has not been
	measured out correctly or it is not suitable for use in dishwashers (see Start-up and
	use).
The dishes and glasses are	• The level of the refined salt is low or the dosage setting is not suited to the hardness
covered in a white film or	of the water (see Rinse aid and salt).
limescale deposits.	• The lid on the salt dispenser is not closed properly.
	• The rinse aid has been used up or the dosage is too low.
The dishes and glasses are	• The rinse aid dosage is too high.
streaked or have a bluish tinge.
The crockery has not been dried	• A wash cycle without a drying program has been selected.
properly.	• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
	• The rinse aid dispenser setting is not suitable.
	• The crockery is made from non-stick material or plastic.
The dishes are not clean.	• The racks are overloaded (see Loading the racks).
	• The crockery has not been arranged well.
	• The sprayer arms cannot move freely.
	• The wash cycle is too gentle (see Wash cycles).
	• An excessive amount of foam has been produced: the detergent has not been
	measured out correctly or it is not suitable for use in dishwashers (see Start-up and
	use).
	• The lid on the rinse aid compartment has not been shut correctly.
	• The filter is dirty or blocked (see Care and maintenance).
	• The refined salt level is low (see Rinse aid and salt).
The dishwasher does not take any	• There is no water in the mains supply.
water in - Tap shut-off alarm	• The water inlet hose is bent (see Installation).
	• Turn on the tap and the appliance will start after a few minutes.
	• The appliance lock has been activated because no action was taken when the
(the display shows A 6).	beeps* sounded.
	Switch off the appliance using the ON/OFF button, turn on the tap and switch the
	appliance back on after 20 seconds by pressing the same button. Re-program the
	appliance and restart the wash cycle.
Water inlet hose alarm / Water inlet	• Switch off the appliance by pressing the ON/OFF button. Shut off the water tap to
filter blocked	eliminate the risk of flooding and remove the plug from the electrical socket.
(the display shows A 7).	Make sure the water inlet filter has not become blocked by impurities (see “Care
	and maintenance” chapter).

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