Troubleshooting

Your Washer-dryer could fail to work. Before contacting the Technical Assistance Centre

(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.

GB

 

Problem

The machine does not switch o n .

The wash cycle does not s t a r t .

The machine does not dry.

The clothes are too hot when the drying cycle is finished.

The machine does not fill with water or the indicator light for the first wash cycle stage flashes rapidly.

The machine continuously fills with water and continually drains away or Water left in the dru or Stuck on wash.

The machine does not drain or spin .

The programme takes too long.

The machine vibrates a lot during the spin cycle.

Possible causes/Solution:

•The appliance is not plugged into the socket fully, or not enough to make contact.

•There is no power to the socket, or the fuse has blown in the mains plug.

•The door is not closed properly.

•The 'ON/OFF' button has not been pressed.

•The 'START/PAUSE' button has not been pressed.

•The water tap has not been turned on to allow water to flow into the machine.

•A delayed start has been set.

•Check the 2 sections above.

•The 'DRY' selector knob is in the position.

•A cooling-down period is always added to the end of each drying cycle. If the clothes appear too hot to handle leave the door open to allow to cool further before removing from the machine.

•The water inlet hose is kinked.

•The water inlet hose is not connected to the water supply.

•The water pressure is too low.

•The water tap has not been turned on to allow water to flow into the machine.

•There is no water supply to the house.

•The inlet valve filter is blocked.

•The 'START/PAUSE' button has not been pressed.

•The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor.

•The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.

•The end of the drain hose has been pushed too far down the standpipe, the 'U' bracket should be fitted 100 mm from the end of

the drain hose.

•The Pump filter is blocked.

•The drain hose is kinked.

•New Installation - The blanking cap or spigot has not been removed if connected under a sink.

•The drain hose or sink trap is blocked.

•Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme times accordingly (see ' The machine wont spin properly' below) - (Most Common Cause!).

•The feet have not been adjusted, enabling the machine to rock.

•New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not been removed when installing the machine.

•The machine is trapped between cabinets and/or walls.

•The load is in a slight out of balance condition and machine is spinning, but at a lower speed.

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Hotpoint BHWD149 manual Troubleshooting, Problem, Possible causes/Solution
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BHWD149 specifications

The Hotpoint BHWD149 is a highly efficient washer dryer, designed to meet the needs of modern families seeking performance and versatility in their laundry routine. This appliance combines the functionality of a washing machine and a dryer in one compact unit, making it an excellent choice for those with limited space.

One of the standout features of the BHWD149 is its impressive washing capacity. With a load capacity of 9 kg for washing and 6 kg for drying, this model accommodates larger loads, allowing users to tackle more laundry in a single session. This is particularly beneficial for busy households where time-saving is a priority.

In terms of washing performance, the BHWD149 boasts a range of washing programs tailored to different fabric types and laundry requirements. From delicate items to heavily soiled work clothes, users can easily select the appropriate cycle, ensuring their clothes receive the optimal care. Additionally, the appliance includes a rapid wash option, which can clean lightly soiled clothes in just 30 minutes, perfect for those last-minute laundry needs.

Energy efficiency is another critical characteristic of the Hotpoint BHWD149. It is designed to minimize electricity usage while delivering exceptional cleaning results. The machine has an energy rating of A, making it a responsible choice for environmentally conscious consumers. This efficiency not only reduces the household's carbon footprint but also translates to lower utility bills over time.

The BHWD149 features advanced technologies such as the 'Anti-Allergy' cycle, which is ideal for households with allergy sufferers. This option uses higher temperatures and additional rinses to remove allergens and dirt effectively, ensuring that laundry is not only clean but safe for sensitive skin.

Another notable technology is the 'Direct Injection' feature, which pre-mixes the detergent with water before it enters the drum. This results in a more effective wash, as the detergent penetrates fabrics better and cleans more efficiently, even at lower temperatures.

To enhance user convenience, the Hotpoint BHWD149 comes equipped with a digital display, allowing users to monitor and adjust settings with ease. The machine is also designed with a delay start option, enabling users to set the washing cycle to begin at their convenience, making it easier to manage busy schedules.

In summary, the Hotpoint BHWD149 is a robust washer dryer that offers a combination of efficiency, advanced features, and user-friendly functionality. With its substantial load capacity, energy-saving technologies, and tailored wash options, it stands out as a reliable appliance for any household looking to streamline their laundry tasks. Whether managing a busy family schedule or simply seeking an efficient laundry solution, the BHWD149 is an outstanding choice.
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