Hotpoint BWD 129 manual Troubleshooting, Problem Possible causes/Solution

Troubleshooting

Your Washer-dryer could fail to work. Before calling for Assistance (see page 17), make sure the problem can't easily be solved by consulting the following list.

Problem	Possible causes/Solution:
The Washer-dryer won't start.	•	The appliance is not plugged into the socket, or not enough to make contact.
	•	There has been a power failure.
The wash cycle won't start.	•	The appliance door is not shut properly.
	•	The	button has not been pressed.
	•	The START/RESET button has not been pressed.
	•	The water tap is not turned on.
	•	A delayed start has been set (using the Delay Start, see page 11).
The Washer-dryer fails to load	•	The water inlet hose is not connected to the tap.
water.	•	The hose is bent.
	•	The water tap is not turned on.
	•	There is a water shortage.
	•	The water pressure is insufficient.
	•	The START/RESET button has not been pressed.

GB

Installation Description

The Washer-dryer continuously loads and unloads water.

The Washer-dryer does not drain or spin.

The Washer-dryer vibrates too much during the spin cycle.

The Washer-dryer leaks.

The DOOR LOCKED Led flashes rapidly at the same time as at least one other LED.

There is too much foam.

The washer-dryer does not dry.

•The drain hose is not fitted between 65 and 100 cm from the floor (see page 3).

•The free end of the hose is underwater (see page 3).

•The wall drainage system doesn't have a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch the appliance off and call for Assistance. If the dwelling is on one of the upper floors of a building, there may be drain trap problems causing the Washer-dryer to load and unload water continuously. In order to avoid such an inconvenience, special anti-drain trap valves are available in shops.

•The programme does not foresee the draining: some programmes require enabling the draining manually (see page 10).

•The Anti-crease function is enabled: to complete the programme, press the START/RESET button (see page 11).

•The drain hose is bent (see page 3).

•The drain duct is clogged.

•The drum was not unblocked correctly during installation (see page 2).

•The Washer-dryer is not level (see page 2).

•The Washer-dryer is closed in between furniture cabinets and the wall (see page 2).

•The water inlet hose is not screwed on correctly (see page 2).

•The detergent dispenser is obstructed (to clean it, see page 14).

•The drain hose is not secured properly (see page 3).

•This means there is a problem with the machine. Before calling Assistance, please follow the set of instructions below:

1.Switch off the machine; 2. Remove the plug connecting the appliance to the mains supply and wait for at least 40 seconds.;

3.Place the plug back into the socket; 4. Switch on the machine;

5.If the problem is still evident after this process has been carried out, contact Assistance.

•The detergent is not suitable for machine washing (it should bear the definition "for washing machines" or "hand and machine wash", or the like).

•You used too much detergent.

•The appliance is not plugged into the socket, or not enough to make contact.

•There has been a power failure.

•The appliance door is not shut properly.

•A delayed start has been set (using the Delay Start, see page 11).

•the DRYING PROGRAMME knob is on the “¡” setting.

Programmes Detergents Precautions

Care Troubleshooting Service

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