Troubleshooting
IS THE FRIDGE FREEZER WORKING AS YOU WANT?
Have you read through the instruction book ? If you still have a problem, before calling our service organisation see if any of the tips below help.
The fridge freezer will not work?
1.Check plug is firmly positioned in the socket outlet and the power supply is switched on.
2.Check power supply with another appliance.
3.Check fuse/circuit breaker.
4.Check the door is closed properly.
The fridge freezer is making a lot of noise?
1.Check that the rear pipe work is clear of the wall, skirting board and other obstacles.
2.Check that all feet/wheels are firmly in contact with the floor and the fridge freezer is level.
3.See OPERATING SOUNDS next page.
The temperature is too warm?
1.Adjust the temperature setting. See CONTROLS section.
2.If the fridge freezer is close to a heat source, move it to another location.
3.Check that there is enough ventilation around the fridge freezer.
4.Check that the door has been closed properly.
The temperature is too cold?
Adjust the temperature setting.
See CONTROLS section.
A buzzer is sounding / the High Temperature warning symbol will not go out?
1.Has the fridge freezer just been installed?
2.Has the fridge freezer been loaded with a large quantity of food?
3.Have the doors been closed properly?
-All the above points affect the internal temperature and the symbol will go out when the correct temperature has been reached.
-Press the cancel buzzer button to silence the buzzer.
The High Temperature warning symbol is on but there is no buzzer?
1.To avoid unnecessary concern, the buzzer will not sound the very first time you switch on the fridge freezer.
2.The buzzer cancel button has been pressed (no bell symbol in the display).
See CONTROLS section.
The display shows FF?
Fast freeze is selected. Remember to turn fast freeze off after 24 hours from the introduction of fresh food to be frozen. However, it will automatically cancel after 48 hours, if you forget.
The holiday symbols are on the display? Holiday mode is selected.
Press the holiday button or open the fridge door to cancel this function and return the fridge freezer to normal operation.
The holiday mode setting won’t stay on? The holiday mode setting can only be set when the door is closed.
Opening the door or pressing any other button will turn holiday mode off.
See CONTROLS section.
The interior light doesn’t work?
WARNING: Switch off the electricity supply and pull out the mains plug.
-Check the bulb is screwed in correctly. If still not working then see ‘Changing the Light Bulb’ in the CLEANING & MAINTENANCE section.
There has been a power failure / A buzzer is sounding?
WARNING: Do not open the freezer compartment door.
-When power is restored the High Temperature warning symbol will be on the display. This will go out when normal storage temperature is reached and stored food will be unaffected.
-When the normal storage temperature has been reached, the Food Defrost Alert symbol will show in the display if the power failure lasted longer than the maximum conservation time, resulting in the freezer compartment temperature warming allowing partial
defrosting of the food stored. In this case, food should either be cooked and eaten within 24 hours, cooked and refrozen or thrown away.
Press the cancel button at any time to silence the buzzer, the bell symbol will go out on the display. See CONTROLS section.
If there is still a problem contact Hotpoint Service (See KEY CONTACTS, back page, for contact details).
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TROUBLESHOOTING
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