Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Stained tub interior

 

Detergent with

Some detergents contain

 

 

colorant was used

colorant (pigment or dyes)

 

 

 

that will discolor the tub

 

 

 

interior with extended use.

 

 

 

Check the detergent cup

 

 

 

for signs of any

 

 

 

discoloration. If cup is

 

 

 

discolored, change to

 

 

 

detergent without any

 

 

 

colorant. Cascade®

 

 

 

Automatic Dishwashing

 

 

 

Detergent has been

 

 

 

approved for use in all

 

 

 

GE dishwashers.

 

 

 

 

 

 

Some tomato-based

Use of the RINSE ONLY

 

 

foods can stain

cycle (on some models)

 

 

 

after adding the dish to the

 

 

 

load can decrease the level

 

 

 

of staining.

 

 

 

 

Dishes don’t dry

 

Low inlet water

Make sure inlet water

 

 

temperature

temperature is correct.

 

 

 

 

 

 

Rinse agent dispenser

Check the rinse agent

 

 

is empty

dispenser.

 

 

 

 

Dishes and flatware

 

Inlet water temperature

Raise the water heater

not clean

 

is below 120°F.

temperature to 120°F.

 

 

 

Use the HOT PREWASH

 

 

 

feature.

 

 

 

 

 

 

Water pressure is

Turn on a faucet. Is water

 

 

temporarily low

coming out more slowly

 

 

 

than usual? If so, wait until

 

 

 

pressure is normal before

 

 

 

using your dishwasher.

 

 

 

 

 

 

Air gap is clogged

Clean the air gap.

 

 

 

 

 

 

Improper rack loading

Make sure large dishware

 

 

 

does not block the

 

 

 

detergent dispenser or the

 

 

 

wash arm.

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Hotpoint HDA3200, HDA2100 Stained tub interior, Dishes don’t dry, Dishes and flatware, Not clean, Use the HOT Prewash