~+ ConsumerSertices o

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4OurConsumer Servicesaredesignedwith your needs andwants in mind.
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WarrantyProtection
Beforeyournewappliance leftthe factory,it went And you have awrittenwarranty toprotect you. Seethe
throughrigoroustests todetect manufacturingdefects. warrantyon the back page of this book for details.

ConvenientService

Whetheryour applianceis inor out of warranty,you’re
just aphonecall awayfromour nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycallour Hotpoint serviceorganization.Look in
theWhite orYellowPagesof your telephonedirectoryfor
HOTPOINTFACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINTFACTORYSERVICEor
HOTPOINTCUSTOMERCARE@SERVICE.
Servicecannormallybe scheduledat your convenience
andthe techniciandrives afully-stockedpartsservice
truckso that, inmost cases,therepair can be completed
inone visit.
We’reproudof our serviceand want you tobe pleased,
butif for some reasonyouare not happy withthe service
youreceive,here arethree stepsto follow forfurther help.
FIRST,contact the peoplewho servicedyourappliance.
Explainwhyyou arenot pleased. In most cases,this will
solvetheproblem.
NEXT,if you are stillnot pleased writeall the details
—includingyourphonenumber to:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
-FINALLY,ifyour problem isstillnot resolved, write:
MajorAppliance ConsumerActionPanel
20North WackerDrive
Chicago,Illinois60606

SeAceContracts

Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
Ifyou preferto budgetyour repairexpenditures Servicecontracts let you paytoday’sprices for
insteadof beingsurprised bythem, Hotpoint serviceamonth, ayear,or severalyears from
offersservicecontracts forvaryinglengthsof now. And, you’llreceiveservicefrom Hotpoint
timeon all Hotpoint major appliances.With atrained service techniciansusingonlygenuine
contract, we’llkeepyour appliancein good Hotpoint parts. If you have anyquestionsabout
operatingconditionduring thecontract period ServiceContracts, call TOLL-FREE
atno additional charge. 800.626.2224.(In Kentucky,call800.292.2057.)
TheQuickFk” System
Youcansavemoneyandtime
bydoingityourself.
Fordo-it-yourselferswho wouldpreferto fix
Hotpoint majorappliances themselves...
Hotpointoffers an industry first, the Quick
Fix”System.
L. tAprogramfor do-it-yourself appliancerepair,
!thesystem includesstep-by-steprepairmanuals
forrefrigerators, most non-microwaveelectric
ranges,dishwashers, andstandard and large
1capacitywashersand dryers; plusspecially ~
rpackagedreplacementparts,and technical help
withatoll-free 800numbez.
HelpforYou by Phone -—.
Shouldyou needhelp inthe selectionand
m
purchaseof newappliances, orhave questions —
aboutthe operation of theHotpoint appliances
younow own—orhaveanyother questions ~
aboutHotpoint consumer productsor services, TheGE AnswerCentdf
—youareonlyaTOLL-FREEcallaway. 800.626.2000
TheGE Answer CenterTMconsumer
informationservice isopen 24hours aday,
sevendaysaweek.
Ourstaff of experts standsready toassist you
anytime.
.
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