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ConsumerSertices o
Our Consumer Servicesare designedwith your needs and wants in mind.
WarrantyProtection
Beforeyour newappliance left the factory, it went | And you have a written warranty to protect you. Seethe |
through rigoroustests to detect manufacturingdefects. | warranty on the back page of this book for details. |
ConvenientService
Whether your applianceis in or out of warranty,you’re just a phone call awayfrom our nationwidenetwork of Factory TrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in the White or YellowPages of your telephonedirectory for
HOTPOINT FACTORYSERVICE,GENERAL
HOTPOINT CUSTOMERCARE@SERVICE.
Servicecan normallybe scheduledat your convenience and the techniciandrivesa
We’reproud of our serviceand want you to be pleased, but if for some reasonyou are not happy with the service you receive,here are three steps to followfor further help.
FIRST,contact the people who servicedyour appliance. Explain whyyou are not pleased. In most cases, this will solvethe problem.
NEXT, if you are still not pleased writeall the details
Manager,Consumer Relations Hotpoint
Appliance Park Louisville,Kentucky40225
Major Appliance Consumer Action Panel 20 North WackerDrive
Chicago, Illinois60606
SeAceContracts
Fortrouble-freeservicebeyond
the writtenwarrantyperiod.
If you prefer to budget your repair expenditures instead of being surprisedby them, Hotpoint offers servicecontracts for varyinglengthsof time on all Hotpoint major appliances. With a contract, we’llkeepyour appliancein good operating condition during the contract period at no additional charge.
Servicecontracts let you pay today’s prices for servicea month, a year, or severalyears from now. And, you’ll receiveservicefrom Hotpoint trained servicetechnicians using only genuine Hotpoint parts. If you have any questions about ServiceContracts, call
TheQuickFk” System
Youcan savemoneyandtime bydoingit yourself.
For
Hotpoint offers an industry first, the Quick Fix” System.
L.
t
A program for
!for refrigerators, most
1packagedreplacementparts,and technical help
r with
—
.
Help forYou by Phone
Should you need help in the selectionand purchase of newappliances, or have questions about the operation of the Hotpoint appliances you now
you areonly a TOLL-FREEcallaway.
| |
| The GE Answer CenterTMconsumer |
— | information serviceis open 24 hours a day, |
m | sevendays a week. |
| |
~ | Our staff of experts stands ready to assist you |
The GE AnswerCentdf | anytime. |
800.626.2000
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