4~+-

- -

ConsumerSertices o

Our Consumer Servicesare designedwith your needs and wants in mind.

WarrantyProtection

Beforeyour newappliance left the factory, it went

And you have a written warranty to protect you. Seethe

through rigoroustests to detect manufacturingdefects.

warranty on the back page of this book for details.

ConvenientService

Whether your applianceis in or out of warranty,you’re just a phone call awayfrom our nationwidenetwork of Factory TrainedServiceprofessionals.

Simplycall our Hotpoint serviceorganization. Look in the White or YellowPages of your telephonedirectory for

HOTPOINT FACTORYSERVICE,GENERAL ELECTRIC-HOTPOINT FACTORYSERVICEor

HOTPOINT CUSTOMERCARE@SERVICE.

Servicecan normallybe scheduledat your convenience and the techniciandrivesa fully-stockedparts service truck so that, in most cases, the repair can be completed in one visit.

We’reproud of our serviceand want you to be pleased, but if for some reasonyou are not happy with the service you receive,here are three steps to followfor further help.

FIRST,contact the people who servicedyour appliance. Explain whyyou are not pleased. In most cases, this will solvethe problem.

NEXT, if you are still not pleased writeall the details —includingyour phone number to:

Manager,Consumer Relations Hotpoint

Appliance Park Louisville,Kentucky40225

-FINALLY,if your problem is still not resolved,write:

Major Appliance Consumer Action Panel 20 North WackerDrive

Chicago, Illinois60606

SeAceContracts

Fortrouble-freeservicebeyond

the writtenwarrantyperiod.

If you prefer to budget your repair expenditures instead of being surprisedby them, Hotpoint offers servicecontracts for varyinglengthsof time on all Hotpoint major appliances. With a contract, we’llkeepyour appliancein good operating condition during the contract period at no additional charge.

Servicecontracts let you pay today’s prices for servicea month, a year, or severalyears from now. And, you’ll receiveservicefrom Hotpoint trained servicetechnicians using only genuine Hotpoint parts. If you have any questions about ServiceContracts, call TOLL-FREE 800.626.2224.(In Kentucky,call 800.292.2057.)

TheQuickFk” System

Youcan savemoneyandtime bydoingit yourself.

For do-it-yourselferswho would prefer to fix Hotpoint major appliancesthemselves. . .

Hotpoint offers an industry first, the Quick Fix” System.

L.

t

A program for do-it-yourselfappliance repair, the systemincludesstep-by-steprepairmanuals

!for refrigerators, most non-microwaveelectric ranges, dishwashers,and standard and large capacity washersand dryers; plus specially ~

1packagedreplacementparts,and technical help

r with atoll-free 800 numbez.

.

Help forYou by Phone

Should you need help in the selectionand purchase of newappliances, or have questions about the operation of the Hotpoint appliances you now own—orhave anyother questions about Hotpoint consumerproducts or services,

you areonly a TOLL-FREEcallaway.

-—.

 

 

The GE Answer CenterTMconsumer

information serviceis open 24 hours a day,

m

sevendays a week.

 

~

Our staff of experts stands ready to assist you

The GE AnswerCentdf

anytime.

800.626.2000

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Hotpoint HDA487 manual ConvenientService, SeAceContracts, Fortrouble-freeservicebeyond